4 Ways To Fix Google Fiber Red Light

google fiber red light
google fiber red light

In this world where the internet is an absolute necessity, fiber connections have become the ultimate choice, given the high-speed internet. Similarly, Google Fiber is a high-speed internet service, promised to offer uninterrupted internet to its users. However, some users are complaining about the Google fiber red light and they don’t know the meaning. For all of you, we have all the information!

Google Fiber Red Light – The Meaning

Whenever you see the red light on Google Fiber, there can be two possible causes. First of all, the red light means that the device is trying to connect to the prime network. Secondly, there are chances of hardware failure in the router or modem. So, we are sharing the potential fixes that will help get rid of this annoying light and get your internet back on track!

1) Cables

We have already pointed out that hardware failure might be resulting in red light on Google Fiber. With this being said, you need to check the power cable and make sure it is working properly. You can use the multimeter for checking the continuity but you can also check for physical damages, such as cuts and frays. If there are any such issues, replace the power cable.

On the other hand, if you are not using the power cable with Google Fiber, you need to check the ethernet cables. The ethernet cables are responsible for transmitting the internet signals and sending power to the network box. For this purpose, check the ethernet cable and ensure that it’s working at the optimal rate.

2) Outlets

When your Google Fiber or network box is unable to gain power, the red light issue will concur. With this being said, you need to check the main power outlet. If the power light has electricity issues, you will need to replace the outlet. However, if the outlet is alright, you can move to the next troubleshooting method.

3) Reseating

While using the internet from Google Fiber, you need to check the seating of the fiber jack. Also, you need to reseat the fiber jack. For this purpose, you need to locate the white plate on Google Fiber, slide it, and take it off. When you take off this plate, take out the green cord, and let it rest for around five minutes. When you plug in the green cord after five minutes, the internet will start working properly.

4) Power Cycling

If reseating the fiber jack didn’t fix the issue, you can power cycle the Google Fiber. For this, take out the power adapter from the main outlet and take out the ethernet cable as well. Once taken out, wait for fifteen seconds and plug back the adapter and ethernet cable. As a result, the red light will be replaced with blue light (blue light is good for Google Fiber) and you will be able to use the internet.

The bottom line is that if the red light is not fixed with these troubleshooting methods on Google Fiber, you need to call Google Fiber customer support and they will look into the issue.

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