Starlink is a satellite-based internet connection. It has become popular in rural settings where other wireless connections are not available. Starlink uses satellite servers to provide internet to the users. For this purpose, a dish and receiver are set on the roof to receive the signals, which are then transmitted to the router for establishing a wireless connection. However, if Starlink is offline because it’s unable to receive the signals, there are various solutions that you can try out!
Starlink Offline No Signal Received Fix
The dish and receivers are installed and set up on the roof to make sure they receive signals from the satellite. However, when there are obstructions between the dish and satellite, the signal reception is negatively impacted and the no signal issue incurs. For this reason, we recommend that you go to the place where you’ve installed the dish and check for obstructions.
If there are some wires or pieces of clothes that have come in front of the dish, they must be removed to ensure the dish is clear to receive signals. In addition to clothes or wires, you must ensure that the dish is clean from moisture and snow because they can cover the dish’s surface, which hinders its ability to receive and distribute signals. So, if the dish has snow or moisture, clear it up.
Weather is one of the most important factors when it comes down to satellite connections. This is because the sky should be clear to ensure the signal reception is not interrupted. So, if there is rain or the day is cloudy, it will limit the signal reception, hence the offline network. The only solution to this problem is to wait for the weather to clear up.
- Network Outage
The network outage is the most underrated factor. In simpler words, people don’t consider that the network could be out, which is causing the offline Starlink network. So, if the weather is clear and there are no obstructions around the dish, we recommend that you use the DownDetector.com website to see if the Starlink server is down.
In addition, you can check the social media handles of Starlink to gain updates about the network connection. In case there is a network outage, you must wait for the company to fix the servers. When it comes down to Starlink, their technical team is extremely proficient, which means the problem will be resolved within a few hours – you can also reach out to the customer support team for the estimated time.
Since this is a satellite network, a receiver is an important part of the network infrastructure. Having said that, if you have tried all the above-mentioned steps but the Starlink connection is still offline, there are chances that the receiver is broken or has loose connections. For this reason, we recommend that you locate the receiver and make sure all the power and dish connections are tight.
Also, make sure that the cables are connected to the right ports. The loose cables can be tightened up with a small-gauge wrench. On the contrary, if wires or cables are damaged, you’ve to purchase new ones.