With excellent coverage and outstanding quality of signal, T-Mobile delivers telecommunications solutions under affordable prices. That is the main reason why they took over one of the biggest portions of this ever-growing market.
Standing next to Verizon and AT&T, T-Mobile offers their customers high-speed 5G internet with reliable connections, huge SMS packages, and unlimited calls in the U.S.
Extending their coverage reach throughout North and Central America, T-Mobile offers tools for a higher control of the data usage, which comes in quite handy for family plans, making it a great option regardless of the kind of user.
With over seventy-five thousand employees working toward the enhancement of the service for about 110 million customers, the company has been generating revenues of around eighty million dollars a year.
Prospect-wise, the company is expecting even higher revenues for the next years, as their mobile production line is incremented with new technologies time after time.
However, not even with their excellent coverage and outstanding service is T-Mobile free from issues. As it has been most recently reported by many users in online forums and Q&A communities, there is an issue that is hindering the performance of T-Mobile phones.
According to these reports, the issue causes an error message to appear on the screen saying ‘Sorry, this service is not available for your service plan’ and then stops users from reaching some features.
Should you find yourself amongst those users, bear with us as we walk you through four easy fixes any user can attempt in order to get rid of this issue without any sort of risk to the equipment.
So, without further ado, here is what you can attempt to see your T-Mobile phone free from this issue and enjoy all the outstanding service this carrier can offer.
How To Fix The ‘Sorry, This Service Is Not Available For Your Service Plan’ Issue?
- Switch Airplane Mode On And Off On Your Mobile
First things first, as the most common cause of the issue, as it has been reported by a number of T-Mobile users, is a momentary loss of network signal. Despite their widespread coverage, it is not always possible to deliver stable network signals all the time in all areas.
And forget about changing carriers, as this is a common operational issue that affects every carrier in the world. Experts have already tried to list, without much success, a number of factors that could possibly interfere with network signals, in an attempt to enhance their stability.
Therefore, there is not much we can do against the momentary loss of network signal but restart it and hope it comes back soon.
Gladly, most mobiles nowadays have an easy way to restart the network. Simply swipe up, or down, depending on your mobile manufacturer brand, and switch on the airplane mode.
By doing so, the system cuts off any possible network signals, as they might interfere with the airplane connection with the flight operators in airport towers. Once the airplane mode is switched off, the system reconnects with your carrier´s network and re-establishes the reception.
So, next time you attempt to send a text message and receive the ‘Sorry, this service is not available for your service plan’ message, go ahead and switch on the airplane mode on your mobile.
Then, wait for at least ten to fifteen seconds and switch it off to re-establish the reception and enable the network features on your mobile.
Bear in mind that, should this issue happen more frequently, there may be some sort of configuration issue going on in your mobile. Worry not, as those minor configuration errors are more common than carriers would like to admit to but, at the same time, a simple reboot should get the issue fixed.
Even though many experts disregard rebooting as an efficient troubleshoot method, it actually performs a series of tasks that enhance the mobile performance.
Not only a reboot will locate and fix minor configuration and compatibility errors, but it will also clear the cache of unnecessary temporary files, allowing the system to run from a fresh starting point.
Therefore, we strongly recommend you give your mobile a restart, every now and then, so the system can be constantly troubleshot, and your mobile will be less prone to suffer from these minor issues.
- Check The Signal Coverage In Your Area
As mentioned in the first fix, it is not always possible for carriers to deliver stable network signal to the entire coverage area all the time. Nevertheless, there are areas where the signal is more constant, or reliable, as the tech-lingo goes.
These areas are usually inside or closer to bigger city centres, where the highest number of users of that carrier network are located, at least for the better part of the working days.
This explains why the signal is more stable in those areas, as the company will surely benefit those in the area where the biggest chunk of their revenue comes from.
According to users reports, the issue is more often prevalent when sending text messages, which clearly states to us that the issue is affecting the network reception on T-Mobile phones.
Therefore, keep an eye for the area from where you are attempting to send your text message, since a lower or poorer quality reception area might increase the odds that this issue crops up.
Should it happen more often that you care to move to a better-signal area, make sure to contact T-Mobile customer service and report the issue, as there might be something they can do to help you get a more stable signal on your mobile.
- Make Sure You Are Dialling The Correct Contact Number
Even though this one looks like a mistake nobody would make, it actually happens more often than we imagine. It’s not that users type in the wrong contact number when attempting to send a text message, what usually happens is that the area codes sometimes are not properly dialled.
As it goes, in the United States, most states have a ten-digit dial number, while other states have a seven-digit dial number. So, make sure you are inputting the correct area code, or the message will not be sent even from the areas where the coverage has the most stability.
- Give Customer Service A Call
Should you attempt all the three fixes above and still experience the ‘Sorry, this service is not available for your service plan’ issue, then you should strongly consider contacting T-Mobile customer support.
Their highly trained professional technicians are used to dealing with all sorts of issues, which means they will surely have something else for you to attempt. So, make sure to let them know you are experiencing a lot of trouble with this issue and allow them to guide you through some other fixes.
In the end, you will have an issue-free network reception and no more trouble will befall on your text message features.
The Last Word
If you are facing the ‘Sorry, this service is not available for your service plan’ issue, make sure to check if the area from where you are attempting to send the text messages is covered by T-Mobile antennas and servers.
Secondly, switch on and off the airplane mode, so the connection with the network is troubleshot and re-established. Thirdly, check if the area code is typed alongside with the contact number, as that will also cause the message not to be sent.
Finally, should none of these easy fixes work for you, contact T-Mobile customer support and have them pull some other tricks.
On a final note, should you come across any other easy fixes for the ‘Sorry, this service is not available for your service plan’, issue, make sure to let us know. Drop a message in the comments section and help your fellow readers get rid of this issue and enjoy the outstanding service T-Mobile can offer.