3 Ways To Fix Cox Contour Box Data Light

cox contour box data light
cox contour box data light

Though TV has been an integral part of nearly every household for decades now, the way in which we consume our entertainment has certainly evolved in that time. In the old days, we were bound to but a few channels, and we had to watch whatever these were showing when they were putting it out live.

Looking back on it, it’s amazing that any of us ever managed to keep up with what was going on in our favourite series.

Luckily, things are much simpler now. We can pretty much watch whatever we want, when we want to. The Cox Contour Box is one of a ridiculous amount of devices out there that allows this all to happen, and possibly one of the best.

However, seeing as there is a lot of complex tech in play here, the potential for something to go wrong every now and then is always there.

In recent times, we have noticed that more than a few people have been taking to the boards and forums to vent their frustration over a shared issue, the data light is doing strange things. So, if your Cox Contour Box data light is on or blinking, here’s what you need to know.

How To Fix Cox Contour Box Data Light

What Does The Data Light Mean?

What Does The Data Light Mean

First up, we have some good news to break to you. If your data light is either blinking or permanently on, there is probably nothing to worry about. Generally, this will just mean that the Cox Contour Box is just in the process of receiving some information.

However, there is another set of circumstances that can cause the same reaction from the box. The light can also mean that the Cox Contour Box has lost its connection or is having some trouble receiving data at the present time.

This can quite often happen when the cable company is having issues with its Interactive Media Guide. For the latter, this is something that we will need to fix to get the service back up and running again. So, here’s how to do precisely that.

  1. The Cox Contour Box may need an Update

The Cox Contour Box may need an Update

More often than not, these issues can be caused by the simple fact that the box may just need to be updated. The company will release updates every now and then to fix any widespread bugs and glitches that they have noticed, thus keeping your setup running at its best.

These updates are nearly always automated, but it is possible that you may have missed the last one. When that happens, the performance of the device can begin to suffer over time.

The solution here is simple. You will need to go through the settings and manually check for any updates that may be queued up and waiting to be installed. If there is one there, we would recommend that you install it straight away. If the update file is large, the Cox Contour Box might take a while to perform this action.

It is important that you wait this period out though, as interfering with the box during an update can cause considerable damage to the system. Once it is done, it should reset and then start working as normal. If this didn’t work or there was no update, we will need to try a different approach.

  1. Check your Cables and Connections

Check your Cables and Connections

When problems such as these arise, it is all too easy to blame the biggest and most expensive part of the setup. However, these boxes are actually quite reliable. What is nearly always overlooked are the various smaller elements of the setup.

Of course, we are talking about the cables that give it power and allow for data to be transferred. These cables don’t exactly live forever and can be quite prone to taking a bit of damage. When this happens, they will eventually lose their ability to send and receive data, causing the whole system to fail.

Luckily, checking whether this is the case or not is incredibly simple. All you need to do is unplug the data cable and then check along the length of it for any obvious sings of damage. What you should be looking for is any signs of frayed edges or exposed innards.

where the cable connects into

If you notice anything like that, the only thing to do is get rid of that cable and have it replaced. Once you have checked that out, the next thing to check is where the cable connects into. Every now and then, these areas get clogged up with dust and grime – they seem to magnetically attract it.

Then, this will act as a barricade. So, just softly clean out any debris that you find and then make sure that the cable is reconnected as tightly as possible. After that, there is a decent chance everything will work as normal again.

  1. Get in touch with your Service Provider

Get in touch with your Service Provider

At this point, there really isn’t all that much you can do about this issue – at least, not that wouldn’t require a near-expert level of tech skill. Seeing as we don’t know where you, the reader, is at with that, the only course of action that we can suggest is handing the problem over to the pros.

By that, we mean you should reach out to the customer service department. While you are talking to them, make sure to mention everything you have tried so far to fix the problem. That way, they will be able to get to the root of the issue a little faster, saving you both time.

On a final note, if you have somehow managed to find another fix that isn’t on the list that works, we’d love to hear about it. If you post it in the comments section, we’ll have a look into it and see id it works.

That way, you can be a part of saving quite a few others the misfortune of getting stuck with this issue for longer than needs be. Thanks for reading, and good luck!

Leave a Comment