For everyone in need of proper entertainment, they tend to use different subscriptions, such as Netflix and Amazon Prime. In the same way, there is Cox TV, and they have come with a wide range of channels and entertainment offers. Consequently, they have come up with the Cox Mini Box, suitable to TV starter and Essential. In contrast, if the Cox Mini Box channels missing, we have added the troubleshooting methods in this article!
Missing Channels On Cox Mini Box
The mini boxes are small and compact devices that can be added to the spare rooms, hence the availability of cable TV. These mini boxes offer multiple channels without causing any interference. So, let’s start with the troubleshooting methods!
When you first open the mini box by Cox, you will come across the cables that are necessary for the installation. Even more, all the cables are labeled so that you are precise with the installation, and there are no mistakes. On the other hand, some people tend to be overconfident, given the fact that they use old white coax cables. This can lead to interference in the signals; thus, there will be missing channels. So, make sure that you’ve used the right cables and installed them according to the guidelines.
2. Loose Wires
When it comes down to the missing channels, we are pretty sure that it can be frustrating. Sometimes, there are hardware issues rather than software ones. One needs to ensure that loose wires and plugs can lead to this issue. In this case, you need to make sure that all the cables are plugged in tightly, and if there is a need for re-wiring, don’t hesitate.
3. Channel Scan
For everyone who is struggling with missing channels through Cox mini box, there are high chances of a cable programming issue. With a mini box, the users should get around 100 channels, except for the premium channels like HBO. However, if the channels are still missing, you should run the channel scan, and it will bring in the missed channels.
4. Customer Support
Well, this might be your last resort, but it tends to work up everything in place. With this being said, if there are missing channels with the Cox mini box, you should dial the customer support services. First of all, you should elaborate everything calmly to the customer support representative. They might ask some questions and will tune up the channel at the backend.
5. Replace The Mini Box
If the mini box isn’t working properly and the channels are missing after all the troubleshooting tips, there are high chances that the mini box is faulty. With this being said, you should ask for a claim to the Cox associates and representatives. If the problem is legit, they are highly likely to replace the mini box for you!