For everyone who needs remote internet connectivity, Verizon has got them covered with Jetpack. On the contrary, the “Verizon jetpack data usage is not available at this time” error is bugging the users. This error means that the device doesn’t have data usage. With this being said, we have outlined various troubleshooting methods to ensure data usage gets back on display!
How To Fix Verizon Jetpack Data Usage Is Not Available At This Time?
While using the Jetpack, the users need to be mindful of the device that they are using with Jetpack. To begin with, the data usage is not available in full description with the prepaid data devices. However, if you are using Jetpack, you can check the data usage on Mobile Broadband Portal or Mi Verizon because they share the data usage information. So, download these apps, and you will be able to check the data usage!
In case you are still unable to check the data usage on Jetpack, even with these apps, there might be something wrong with the account configuration. If you are suspecting the account configuration issues, call the prepaid customer service by Verizon; you can call at (888) 294-6804, and you will be able to check the data usage.
3. Service Outage
In some cases, the users are unable to access and check the data usage on Jetpack because the service is down. You can confirm the service outage or line issue by calling Verizon customer support. If they confirm the backend issue, you will need to wait to ensure their engineers get the services back on track. In some cases, Verizon releases the update that comes with a fix, so keep the eyes open for any such updates and information.
4. Web-Based Interface
Believe it or not, the apps are not always designed with a promising outcome. Similarly, if you are trying to check the data usage on the apps, it might not show apt information. With this being said, open the web-based interface of My Verizon account and scroll to the data usage tab. Then, click on the view usage error, and you will be able to see the data usage.
Sometimes, Jetpack doesn’t work properly because it has a low battery issue. Similarly, with a low battery, the users might not be able to view the data usage on Jetpack. For this purpose, it’s better to charge Jetpack for at least 15 minutes and switch it again. Once the Jetpack is charged, you will be able to check the data usage. Also, keep in mind that a low battery will inhibit access to the network.
When it comes don to Jetpack, keep in mind that proper signals are needed for optimizing the connection. With this being said, if there are slow or weak signals in your area, Jetpack will not work properly. If that’s the case, move to a different location for some time, and you will be able to check the data usage. The signal issue might occur if the SIM card isn’t properly installed. So, ensure that the SIM card is installed correctly!