Verizon provides its customers with the best internet transmission services and lightning-fast speeds, allowing them to perform their daily tasks with greater ease. It not only provides fast internet speeds but also a large bandwidth for multiple devices, making it the most dependable option to satisfy your demands However small inconveniences commonly happen which can be fixed using some basic steps. The most common error that users have reported is Verizon FiOS poor or no signal on the set top box. Therefore, this article will provide ways to troubleshoot the problem
Verizon Fios Poor Or No Video Signal On The Set Top Box
No video display on your set-top box can be a reason for device malfunction or the dysfunctionality of your router. This is a common error that is faced by many users so in case you are facing a similar issue, this article will provide you with an easy outline to troubleshoot the problem.
1. Check Your Equipment Connections
To troubleshoot this problem, you need to check the cable connection of your equipment. Loose or improper connections can cause a poor or no signal to your set-top box. Therefore, disconnect all the video cables from the TV and reconnect them. You have to make sure that all the connections are secure and tight. Reconnect your Verizon FiOS and start the set-top box again to resolve the issue.
2. Reset Your Set-Top Box
After a long period of use, your device requires rest. Because accumulated heat can cause your device to malfunction, it is always best to restart your device to dissipate the additional heat and reboot your device for better performance.
To restart your device:
- Plug out the power cable of your set-top box from any power source making it completely disconnected so no power flows through it. This will temporarily set your device software inactive.
- Wait for almost 15-20 seconds before plugging it again into the socket.
- Power it on and wait for some time until the Interactive Media Guide appears on the screen
3. Check For Any Cable Breakages
It is often sometimes that hardware breakages can cause a device to malfunction. Similarly, cable breakages can cause a display of no video or poor signal on your set-top box due to abrupt and improper transmission of data through cables. So, it is recommended to check your cables for any breakages and replace them to make your set-top box run smoothly.
4. Restart Your Router
It is most preferable to “power-cycle” your router to cleanse out the router’s short-term memory. This will make your router run smoothly and will solve any connectivity issues that you may have with your devices. For this purpose, plug out the power cable of your router and let it rest for about 15 seconds. Plug in the cable again to reboot your router. Connect your set-top box to the internet to troubleshoot the problem.