Suddenlink Arris Modem Lights (Explained)

Suddenlink Arris Modem Lights
Suddenlink Arris Modem Lights

First of all, raise your hand if you have a modem in your home; well, we are pretty sure that all of you have their hands raised. But how many of you know about the modem lights and what do they mean? We are pretty sure only a few of you have the idea. So, in this article, we have added complete information about Suddenlink Arris Modem lights and their meaning. Let’s have a look!

Suddenlink Arris Modem Lights Explained

  • Power Light

Off

If the power light is off, this means that there is no AC power supply, and all other lights will be switched off too.

Green

Well, this means that your modem is getting the working AC power supply, and the modem is working as it’s supposed to.

  • DS

Off

If the DS light is off, this means that your modem isn’t getting the internet or power. In this case, you should try the “no connection: troubleshooting methods.

Green

This means that your modem is offering fast-performance internet on the downstream side. With this being said, the downloading activity will be high-speed.

Yellow

This again means the high-speed downstream activity and the download speed will be incremented. But if the lights are yellow, you should opt for the data.

Flashing

If the DS Button or light is flashing, there are chances that the coaxial cable connection is adversely impacted. However, if the coaxial cable is fine, call Suddenlink for assistance.

  • US

Off

The switched off light of the US means that there is no internet connectivity, and the modem isn’t receiving the power.

Green

The green light of the US promises ultra-higher upstream, and the upload speed will be better. The green light is usually for cable connections.

Yellow

For the yellow button on the US, the users will get high-speed upstream, which will positively impact the uploading activities.

Flashing

If the US light is flashing, there might be signal issues. Usually, the US light flashes after the hard rebooting of the modem while the DS light will remain solid.

  • Online

Off

If the online light is off, it simply means that there is no power and the internet connectivity is impacted.

Green

For the green online light, it simply means that internet connectivity is available.

Flashing

If the online light is flashing, it might signal the provisioning issue. In this case, you should call Suddenlink and tell them your CMAC and serial number. These numbers are usually added to the bottom of the modem.

  • Link

Off

If the link light is off, the ethernet port is not working, or there are chances that there is no power. Usually, the issue lies in the yellow port, so you might need to replace the port of the ethernet cable.

Green

So, the Link light is green, which means 1000Mbps connection is working through the yellow ethernet pot. Usually, it happens when Cat5e ethernet cable is being used.

Yellow

In the yellow Ethernet port, you should be using the Cat5e or Cat6 ethernet cable. However, the yellow light signifies the 10/1000Mbps connection working.

Flashing

When the Link light is flashing, the modem is conducting activities, and you are using the ethernet cable.

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