Frontier Communications Corporation started with rural areas and smaller communities in the 1950s and expanded through the 1970s.
They now serve large metropolitan markets and provide long-distance telephone service and fast broadband internet in almost 38 states in the United States. It is one of the largest internet service provider in the United States as well.
Being a reliable company that provides high-quality fast internet, there is a major issue its customers face. It is that Frontier internet keeps disconnecting at times and the people do not like it as it becomes annoying.
Frontier offers almost three DSL and around six fiber optic internet plans so that customers can select the package that suits them the most and is available in their respective areas. Using fiber-optic technology is said to be the best for such technology and Frontier does it well.
However, their customer service needs to improve. The biggest plus point is that Frontier is considered as the company that provides the cheapest internet with good speed.
On public or home networks, internet connection might drop unexpectedly for no obvious reason. An internet that keeps dropping can be particularly frustrating, whether it happens on your computer, tablet, or smartphone.
YouTube videos will freeze, your online gaming will disconnect and everything on your social accounts might stop loading. Frontier customers keep facing many of these problems regularly.
However, the company complains it is not always their fault. Various factors may lead to this problem.
Why does Frontier Internet keep Disconnecting?
Using the internet is always fun but if it starts to disconnect repeatedly you have to halt everything you were doing. That is a big deal.
So, before calling Frontier that the internet is not working right, it is better to try solving the problem yourself or check the reason causing it.
There are multiple reasons why this can happen, some of them are:
1. ISP’s infrastructure may encounter an issue.
2. Devices connected to a bad Wi-Fi hotspot.
3. There might be a defective cable from the modem or the router.
4. The strength of the Wi-Fi hotspot may be insufficient in some way.
5. There is an overload on your Wi-Fi network or hotspot.
6. There is some interference with nearby Wi-Fi devices or hotspots.
7. Outdated drivers of the network adapter or the router used for the Wi-Fi hotspot.
8. There is interference with an antivirus program.
9. An issue with the PC’s network card.
10. A DSL problem.
As internet technology has logs, it is easy to analyze the data and find out what is going wrong. It is possible to find out what is wrong with the internet and why it keeps disconnecting.
Finding out what the problem is the first step, or else doing experiments might lead to more problems. If your computer is facing this disconnecting problem, there is most probably a fault in your PC, not your internet.
Check the computer first to see why the Frontier internet keeps disconnecting. Finding the exact cause of your internet connection problems may take some time, but the plus side is that once you have found it, you will not need to troubleshoot the same problems again.
How To Fix Frontier Internet?
The first and easiest solution is to reboot or restart. Restart your router or your device if the issue still exists. Waiting for a few seconds and rebooting the device usually helps.
Power on-off reset works and fixed connection issues most of the time if the internet keeps dropping intermittently on your computer. Power-cycle can solve many internet and software issues.
Simply shut down all the hardware and power them all later after waiting for a few seconds.
A series of troubleshooting steps will help to determine where the breakdown is and how to resolve the problem if you do not have internet access.
Without any access to the internet, you cannot simply point out what is wrong. The best way is to ensure that if something is not broken.
The very simple ways to troubleshoot your PC are:
1. Check wireless connection settings to see if there is internet access.
2. Check proxy settings to ensure they’re no changes made there.
3. If the computer is connected to the router, check the network cables.
4. Reset the router.
5. Check your security software and firewall settings.
6. Check your browsers if they have trouble accessing the internet.
Other solutions also include changing your Wi-Fi network mode. This problem can be because of faulty drivers that function incorrectly with your OS.
Updating your modem or router with the latest software actually does the trick as well. It is important to keep your devices up to date to ensure you get the best of them.
Check the browser’s proxy settings and the system’s proxy settings. Malware might have changed the proxy settings of the browser or the system and that may be the reason the internet keeps dropping.
Fixing them can fix the problem. Another solution is to change the speed and duplex mode of your network card or by even changing your scan valid interval.
If there is no internal problem with the computer or router, the following steps might help:
1. Try relocating the router’s position in the room.
2. Try moving closer to the Wi-Fi hotspot.
3. If it is a public Wi-Fi network, check if you have to login again to the network.
4. Try to bypass the DNS server.
5. Try connecting some other device.
6. Scan for viruses or missing files.
If none of the following solutions works, there is no problem with the computer or the devices trying to access the internet.
The only problem that is not letting you get access to the internet is because the internet service provider has some technical issues from their side.
Calling Frontier’s customer service should be the last option so they can either find out the problem or come and check your connection. Frontier internet keeps disconnecting for many customers and you often find its customers complaining.