Though not currently one of the best-known names on the market, Denon is doing quite a good job at establishing itself as one to watch in future. Normally, these things don’t happen by accident either.
If you are going to break the market now, you need to be either producing something very decent or selling it very cheap.
Naturally, the second option there isn’t always going to end you up with the best of reputations. So, we’re calling it that they make very good receivers compared to what’s already out there.
A useful piece of tech, the receiver works as an in-home wireless device that is designed – as its name suggests – to catch all sorts of signals and rein them in to your home.
All being said, the purpose of the device isn’t all that complex – it builds together all of the signals required to generate very high-quality audio and video signals for their customers.
Effectively, if you’ve gotten one from a decent brand, your receiver will form the base, or the nerve centre, of your in-home theatre. However, though most would consider Denon a more than adequate and reliable brand, nothing in the tech world will work properly 100% of the time.
Though most are working toward that goal, we are still a long way from achieving it. But, the news isn’t all bad – these things are generally quite easy to fix, even from the comfort of your own home.
So, seeing that there are so many of you out there struggling with a similar issue right now, we decided to put together this little guide to help you out. Let’s get stuck into it!
Understanding the Denon Receiver
The first thing we should do here is just explain a little bit about the device itself. Denon have a pretty illustrious history of producing reliable AV devices, of which very few have ever caused that many issues for their buyers. In terms of receivers, the most commonly bought one at the moment is the Denon AVR-X4500H.
So, what we are going to do is diagnose the issue as though we are all dealing with that one. However, if you happen to have one of the lesser-known ones, don’t worry about it.
Pretty much all of this works across the range of Denon’s receivers. Also, none of these fixes will need you to have any real tech experience. We won’t be asking you to take anything apart or do anything else that could risk damaging your equipment. .
Denon Receiver Won’t Connect To Internet
Troubleshoot Connectivity Issues With Denon Receivers
Unfortunately, there is no single cause that can be behind this issue. Instead, it could eb a whole range of different factors. The best we can do here is to try give you a troubleshooting guide that covers absolutely everything we can think of. Here it is.
- Check Your Connections and Cables
As we always do with these troubleshooting guides, we will start off with the easiest of fixes – which happens to be the most likely cause in this case too. Now, some of you will have already made sure your connections are tip-top and will know exactly how best to do that, so you can skip this if you are one of those.
The first thing to do is check that all of your cables are connected as tightly as they can possibly be. Often overlooked, the cables are absolutely vital to making your system work.
While we are here, it is also worth checking to make sure that the cables themselves haven’t taken any damage over the months/years they have been used. Though they are often overlooked and assumed to always work, they do tend to become problematic over time and then eventually stop working entirely.
So, all we need to do here is have a look along the length of each cable, making sure that there is no signs of damage. What you should be looking for is any evidence of frayed edges or exposed innards.
If you do notice anything like that, make sure to toss out the offending item and have it replaced before trying to use the receiver again. Though thy can be repaired, it is more often than not just not worth it.
- Check what Version you are using
Another common cause for this issue that is quite often overlooked is nothing to do with the equipment itself. Instead, it can quite often be caused by the drivers used to drive your setup being outdated.
Though these updates will generally happen in the background with no attention needed from you, it is possible to miss one here and there.
When this happens, all sorts of weird performance issues can begin to creep in over time, worrying the user that there may be something seriously wrong. Well, the good news is that may not be the case.
Before we do anything else, have a quick check to make sure that all of your drivers have been updated. We would suggest starting with making sure that your operating system is running the lates version.
After that, it is just a case of making sure that you are also running the latest hardware versions. Once that’s taken care of, everything may just start working as it should do again.
- Reconnect Your Denon Receiver to the Internet
Again, this is a really simple fix. However, there is quite a lot of use to this one too. Re-establishing internet connections between your wireless devices every now and then can be all that it takes to fix the connectivity woes.
So, all we are going to do here is disconnect your Denon and then simply reconnect it again. If you haven’t done this before, all you need to do is as follows:
- First up, you will need to switch off your Denon receiver and then switch it back on again.
- Next, put the Wi-Fi USB adapter in the front/backport of the USB port on your TV or whatever else you are using.
- An on-screen prompt will now appear and from here you should be selecting the ‘Wizard Setup’ option.
- Now, choose your Wi-Fi network and then hit next.
- You will now be asked to enter the password for your Wi-Fi.
- Now you can select ‘save’ and everything should be ready to go.
After that, your device will have established a fresh connection to the internet, allowing it to work much better. In quite a few cases, this will fix a whole range of minor performance issues for you. So, make sure to keep this one in your mind for future reference.
- Try Rebooting Your Device
Another simple fix that can be great for clearing out any bugs and glitches is to reboot the Denon receiver you are using. Seeing as we have already diagnosed possible glitches with everything else, it is time to rule this out too.
The process to do so is a bit unusual and varies quite a bit between devices, so we had best refer you to Denon’s own page for this one:
https://denon-uk.custhelp.com/app/answers/detail/a_id/3848/related/1.
- Factory Reset the Device
If a simple reboot didn’t garner the result you were looking for, the next logical step is to up the ante a bit. A factory rest is pretty aggressive and will restore your device to the same configurations as when it was released from the factory. So, anything that has happened to it since will have been erased, bugs and all.
So, we would only really recommend doing this is the strange case that you are still not able to get a connection and if it is showing a strange display on the screen. All you need to do is turn off the power and “initialized” and that will get it done.
The Last Word
Unfortunately, if none of the above worked for you, there isn’t really anything else that you can do from the comfort of your own home. Beyond these fixes, we are into the realm of needing some serious tech knowledge to be able to go any further.
Seeing as that is the case, the only logical course of action that remains is to get in touch with tech support and explain what has been going on to them.
While you are in touch with them, we would recommend letting them know everything you have tried so far to fix the issue. That way, they can get to the root of the problem much quicker and save you both time.