Wi-Fi is bringing convenience to our life like nothing else, and today we can connect almost everything over a Wi-Fi network. From our regular laptops, PCs, and mobile phones to smart TVs and even smart appliances can be connected to the Wi-Fi these days. 2.4GHz and 5GHz are two frequencies that are widely used for Wi-Fi networks.
2.4GHz Not Working Against 5GHz
A 2.4GHz network ensures that you get stable connectivity and broad area coverage with a slight compromise on the speed of your network. It is optimal to use if you have only one router that is covering your whole house and multiple devices.
5GHz on the other hand is the latest and superior technology that increases the performance and speed of a Wi-Fi network but is not suitable for long-distance connections or for the areas that get more interference. Due to the high frequency, you can face connectivity issues on a 5GHz Wi-Fi network if you have it connected with multiple devices over a long distance.
Sometimes, you can face issues with both or either of these frequencies. If you are facing an issue that your 5Ghz internet connection is working fine, but when you switch it to 2.4GHz, it does not work. Here are a few troubleshooting steps that you can take:
1. Check compatibility and settings
Most of the latest devices come equipped with 5GHz Wi-Fi compatibility but they are also compatible with 2.4GHz Wi-Fi. If you are facing such an issue on any of your new devices, please check if it supports 2.4GHz connectivity. For other devices such as mobile phones or laptops, ensure that your device is not restricted to 5GHz only and it should start working for you like before. Most devices are set to auto-connectivity but it is worth giving a try.
2. Reset your router
You might be messing up some settings on your router while trying to make the switch between these two. To be assured about the problem, you will need to reset your router to the default settings. This will ensure that your router does not have any settings that can possibly mess up with your frequency and cause it not to work. Once it is set on default, most routers use 2.4GHz frequency so you will be good to go. If it is still not working, you might need to consider some other fix such as.
3. Update your router Firmware
Updating your router’s firmware could also be a good solution to your issue. Once you have updated your router’s firmware it should restart and you can try using it on 2.4GHz frequency. If still you are not able to make it work, then there is something wrong inside your router that needs to be fixed.
4. Consult a technician
After you have tried all of the above steps and are still not able to make your router work, you will need to consult a technician and have them look in your router so they can help you with a proper repair or replacement for your router.