LG brand of electronics has been around for a long time now and has established the brand as market leaders in innovation. As a result, when we think of devices such as smart TVs, the LG brand is always on the tip of our tongue.
Other than that, the reasons for their continued popularity could be any number of things. It could be the incredibly high picture quality, with 8k definition as an option. Now that is cutting-edge! If not that, it could equally be the apparent build quality and durability of their products.
Though LG televisions have been on the market for a long time now, it is only in recent years that they have packed in a selection of super-modern features.
These features were added with user experience in mind, with a goal to make their customers’ lives easier. We all remember their “Life’s Good” advertising campaign, right? Naturally, one of these innovations was always going to be advanced connectivity solutions.
However, with complex technological solutions, there is always going to be more chance of product failure. One of the most common of these annoyances is that these televisions tend to disconnect from the WiFi.
On other occasions, they seem to forget that your WiFi connection even exists. Maddening, we know. But don’t worry. We’re here to show you how to fix the problem in no time at all.
LG TV Keeps Disconnecting From WiFi
In this section, we’re going to run through the best ways to fix your LG TVs internet connection.
To simplify things, we’re going to start with the most effective and easier fixes. With a bit of luck, the first one will work for you.
If not, don’t worry. We’ll go through every fix step by step. Ok, let’s go:
1. Updating the Operating System on your LG TV
Firstly, all smart televisions made by LG come with a built-in operating system, much like your computer would run on Windows.
The LG version is known as “webOS.” Like Windows, this operating system needs to be updated every now and then in order to keep working effectively.
So, the first thing to check is whether your TV has updated to the latest version of WebOS. Here’s how you go about it:
- First, press “Settings” on your LG TV remote.
- Next, select “All settings” on your LG TV screen.
- Go to “General.”
- Then, select “About this TV.”
- Then, choose “Check for updates.”
And that’s it. If there are pending updates, you will need to let them finish. After that, please reboot your TV. At this point, your TV will likely be working again.
2. Check the Location of the TV
No, we aren’t suggesting that you may be sitting on the wrong couch to make your TV work, but the location of the TV itself might be an issue.
No matter what location settings you are using on your TV, you will need to switch on your current location or GPS to make sure everything is working right.
Besides, there are electronics in your house that could be interfering with your TV’s WiFi receiver. Electronics that function on a similar frequency and could be messing with your signal are:
- Baby monitors.
- Microwave ovens.
- Cordless phones.
If you place your TV anywhere near one of these, you should consider relocating the items listed.
3. Unplugging and Plugging Back in
With every imaginable electronic device, a seasoned technician will suggest this fix at some point or another.
It might sound a bit too simple ever to work. However, we would never list it here if it didn’t work often enough for it to be considered a viable method.
In this method, you need to unplug the router, modem, and TV. The reason for this is quite straightforward.
The longer something is plugged in and working non-stop, the less effectively it works.
You will need to plug out all of these devices rather than just switching them off on the device itself. It is because the running electricity in the background might overcharge your devices.
It is worth mentioning that there is no need to touch the Ethernet cables themselves, only the power cables. When plugging everything back in again, it is best to do it in a certain order:
- To start, plug in the modem and router first so that they can connect to the server and pick up an internet signal.
- As soon as your modem lights are light up with a secure internet connection, plug in the TV.
- If all has gone well, they will immediately begin to communicate with one another.
4. Disabling the QuickStart Feature
Before we get into this one, it is important to note that not all LG TVs have this feature. However, quite a number of LG TVs do.
The reason for this feature was to simplify the TV boot-up sequence so that people would have to wait a minute or two for the TV to power up and switch on.
Sounds great, right? But, there is a glaring downside to this feature. The quickstart feature often rushes the internet connection set up to the point where it never gets a chance to get going.
So, the chances are good that you will want to disable this feature. The good news is that it is easy to do. Here’s how to go about it:
- Press the “Settings” button on your LG TV remote.
- Then, go to “General” on your LG TV screen.
- Next, click on “Quickstart” and disable it.
And that’s all there is to it. The only thing you will need to do from here is to restart your LG TV and see have the changes you made worked.
5. Changing the Time Zone and Date
It might seem crazy that having the wrong time and date set on your TV would have any impact whatsoever on its performance.
But, amazingly, it does! If your TV has the wrong time zone and date set, its connectivity will be negatively affected.
The best and easiest method to fix this is to switch on the automatic time zone and date settings.
You can also adjust these settings manually, but entrusting the task to the TV will probably save you time in the long run.
Your remote can do all of this by following these simple steps:
- First up, hit the “Settings” button on your LG TV remote.
- Then, click on “General” on your LG TV screen.
- From these options, choose “Time & Date.”
From here, you will have the choice to update your time and date settings automatically or to do it manually. Either one will work just fine. That’s all there is to it. Hopefully, this works for you.
6. Hotspot your LG TV from your Phone
Meanwhile, if you have a smartphone and a solid data connection, you can check to see whether your TV can connect to another WiFi signal apart from your home network.
The first thing you will need to check is if your phone has three or more bars of signal. If it does, you’re good to go for this test. All you need to do from here is to connect the TV to your Hotspot.
If the TV connects without any major issues, this means that the connectivity issue isn’t with your LG TV. Instead, it signifies that there is something wrong with your home network.
If it doesn’t connect to your phone, and none of the other tips have worked, you may be in trouble. It would indicate that there is a software or hardware issue with the TV.
Conclusion: LG TV Keeps Disconnecting From WiFi
Unfortunately, these are the only tips and tricks we could find to stop an LG TV from disconnecting from the WiFi automatically.
Naturally, we would be delighted if this worked for 100% of people who read this article. But, we know this may not be the case.
If any of you reading this has found another way to fix the problem, we would love to hear about it. Let us know about it in the comments section so that we can spread the word!
23 thoughts on “6 Ways to Fix LG TV Keeps Disconnecting From WiFi”
I’m experiencing this problem since the last update to webos 6.0.5. Anyone else having the same problem?
Yes,since the last update and when i communicated this to the technician he says, it is a hardware problem..doesn’t make sense.
Have u since had this issue fixed?
I have the same problem & im waiting to hear from a technician 4 hours away!
Me too…since update.
Problem starts coming from last 2 weeks only after update. Update faulty for sure.
Yes, I have the same problem since the last update.
So it’s not just me. This is a problem. Has anyone found a solution?
I have same problem after installing the latest update.
What good is it to “join the club” if nobody from LG pops up with a solution. I feel like throwing this tv in the garbage
If you have problem with wifi and bluetooth (remote cant be used as mouse sometimes and also on wired LAN it keeps reconnecting to network – disconnected / connected LAN)
Problem is cable from mainboard -> wifi / bluetooth card.
Card is reconnecting, sending IRQ-s and spaming the kernel (OS seems to be bit slow too)
I had to open tv (few screws on the back. Carefull with the cover, it have sharp edges), disconnect the cable. (cable was in really bad angle and pressed too much).
FYI: card is behind plastic cover on the bottom.
Straight it a bit, clean the contacts and reconnect it… done… hope it will helps.
WiFi connection going perfect now for 2 days. Mobile phone caused problem ( Samsung, Oppo, now Samsung A42 5g ) . Have set LG TV to receive WiFi from linksys AC1900 router to 2.4 GHz and set mobile to receive WiFi at 5 GHz. Seems to have solved problem. Good luck everyone.
I fixed my B7A OLED by replacing the wifi/bluetooth module. The part is the size of a credit card and takes about 30 minutes, I bought it on line used for $29. My picture would freeze, the remote would not respond except for the power button and sometimes it would shut off. All is well now!
I’ve tried all of these techniques have even got a WiFi booster
And yet still my internet drops out
I have a cheaper no name smart tv in my bedroom which never has issues
This is now a very frustrating thing that every time I was something on Netflix or similar platform I have to re connect
LG SMART TV not so smart !!!!
I had this problem with my 70 inch LG WEBOS TV, read everything, looked at all the posts tried everything written- nothing worked. Nothing wrong with the modem or Wifi in the house. I have 2 other Hisense smart TVs in different and distant locations, they both work well on Wifi.
Finally came to the conclusion it is a dodgy WIFI module in the LG TV itself.
Put a Wifi extender next to the TV …still didn’t work. Then connected a LAN cable from the Wifi extender to the LAN input port on the TV. Reconfifured to LAN connection in the TV, now works really well, no further problem,
So a $50 Lan extender and cable will get around this problem.
Tried all the suggestions here plus couple others. None worked for more than a day except the final solution from Gordon of a wifi extender and wired lan connection to back of LG tv.
Was half the price of the genuine LG replacement pc board
I’m still having a problem with mine. I’m from the UK. The tv disconnects itself from the Wi-Fi ! The slider to switch Network on/off literally moves itself so it won’t stay connected to the Wi-Fi. All was ok up until a few days ago. No LG updates recently and no changes made by me. I even went back to factory settings and re loaded everything again. I have also tried all the trouble shooting here. Anyone have any suggestions? Thank you.
i am from UK too Tracey and having the exact same problem TV switiches WIFI off and cant turn it to on wiithout turning off TV so frustrating
For those who have WIFI disconnection problems, try opening the back and straighten out the crimped wifi cable and re-tape it on the back. Solved mine this way after not having wifi for over a year. Video of this procedure on YT.
On my LG OLED I had loss of WiFi issues so I connected an ethernet cable from my router to the TV. It seems to work well for YouTube but when I watch a movie on Netflix and other movie providers I occasionally lose the internet and can regain it only by reconnecting to a WiFi node in my home. The ‘Wired’ connection continued to show ‘Connected To Wired’ and an assigned IP address and and path etc. (I believe it was still connected) but I couldn’t access internet shows until I re-established the WiFi connection.
I have tried the Selection – Location ‘Canada’ rather than Auto Location, but….no difference.
I might have a flaky WiFi, so I expect the Wired solution to work dependably.
My question is: How can I get the TV to use the wired connection exclusively and forget about the WiFi?
My TV will NOT connect to the internet and I’ve done every step imaginable! I am sooooo disappointed and frustrated with LG right now! It worked fine up until this year! Please help! I cannot and will not buy another LG TV! I haven’t been able to access the internet on this TV for nearly a month! So upsetting!
Change the WIFI-Module!
I had so many WIFI Issues, also with my remote control.
A new WIFI-Module from Amazon or eBay will fix the Issue.
So that’s what i learned.
This solution worked for my LG TV 2021 NANOOLED
For your knowledge base :-
1. Yesterday I changed the location on the LG TV to a different country, turned off the the tv and reset it back to Pulpi Spain.
2. I accessed th WiFi SSID settings from my laptop, and noticed the setting on the network was set to public, so I changed this to private.
3. Watched the tv yesterday all afternoon and all evening and it did not drop once..
4. The LG Tv was connected to WiFi not via the Ethernet .