In today’s world, we rely heavily on the internet. Our information comes primarily from the internet. We communicate with the rest of the world with the use of the internet. The world relies upon the internet, and many people cannot work effectively without it.
Arris has proven themselves reliable in the field of networking equipment, and they have built up quite a customer base because of this.
There have been some problems with the Arris accounts recently. It is causing an interruption with internet surfing and is causing some alarm among the subscribers.
There is no need to get upset or panic about this error. We will be able to show you some troubleshooting tips to rectify this error and have you back to surfing the internet in no time at all.
So, let’s get right to the tips and get you back to doing what you need to do:
Arris Other Local User Already Login, Please Wait!
Reasons for this issue
There are a number of reasons this error could come up when you are trying to access your account. We will have a look at a few of the more common and remediable reasons for this error below.
We will cover issues such as the breach of password, the overburdening of your modem, and even poor IP addresses that may cause this error to show up.
Go through our article, and you will be able to sort out this problem in no time.
1. Change your password
You are paying for internet service. You should be the one using your internet service.
Unfortunately, this is not always the case. Often times someone else may have gained access to your account, and they are using your internet without your knowledge or permission.
- If you changed the original password to your own password, you would need to go to the back of your router and find the reset button.
- Press and hold the reset button for 20 seconds, and your password will be reset.
- The password will reset to the original default password that your router came with.
If you cannot remember the password, you should be able to find it on a sticker on the reverse side of your router.
This action will automatically kick off anyone on the internet at the time, which will get rid of your piggybackers.
Just make sure that anyone with your permission is given the correct password to gain access again.
2. Power cycling the modem
It may seem strange, but a modem that overheats can cause all sorts of problems. It will cause your internet to run intermittently, and this may cause your login problems.
To cool down your router and or modem may take five or more minutes, but if you are having any internet problems, it is worth the time.
- You would need to locate your power button and your plug.
- Switch off your modem and router by turning off the plug and pulling out the power cable.
- You will now have to leave it to stand unplugged for at least five minutes.
- Check to see if your router and modem have cooled down completely before plugging it in and switching it back on.
- You may have to wait a few minutes for the reboot to complete before you can test your internet connection again.
- Keep in mind that if you have a battery back-up for your router and modem, you would need to unplug that as well.
To prevent your modem or router from overheating, it is a good idea to keep it in an area where there is some air flowing over the machine; this helps to keep it cooler.
With that in mind, it is a good idea to restart your modem or router on a regular basis to avoid interruption and potential malicious attacks on your internet. This will ensure the internet is more secure and your internet will work more smoothly.
Most customers find that by simply unplugging and re-plugging the modem and router back in, their problem is solved.
3. IP settings and Rebooting
If tips one and two did not sort your internet problem out, you do not need to stress.
You may need to reboot your router first and then make a change to the IP address settings. If you are not familiar with this, it may seem a little daunting.
No need to panic; we have you covered. An IP address is simply series of numbers that are separated by a period point. It is used to identify the devices on a network.
Your PC will have a different IP address to your printer, even though they are on the same network. The IP setting has shown to be one of the best troubleshooting methods and has assisted many users in fixing this error.
Arris has advised that if you continue to have the login problem after trying the previous tips, this is the one to try.
You will need to change your IP address to static once you have completely rebooted the router or modem.
Arris Other Local User Already Login Please Wait
We hope that our top tips have been helpful in remedying the login problem on Arris.
We are confident that our troubleshooting information will help to get you back onto the internet in no time at all. We know that getting these errors can be frustrating.
You can now confidently set to fix this problem yourself. With the understanding we have given you, we know that it will be just that little bit less frustrating.
If you have still not been able to correct the problem after following these tips, you should contact Arris customer support for assistance.