Broadband DSL is becoming a more popular way to connect to the Internet because the speed for broadband is significantly faster that a dial-up connection.  Additionally, with all of the new applications that are being introduced on the Internet a fast connection speed is a must if you are going to save time when using multimedia and other applications that require a fast Internet connection.

If you currently have a broadband connection from your phone company or cable provider and are experiencing a connection that appears to be as slow as dial-up, here are a few steps you can take to troubleshoot the problem.

Slow DSL Connection Tips

A slow speed within a DSL connection can be due to a lot of different factors.  We will focus on the most common problems that can cause a DSL connection to slow down.

• Viruses or Malware: Before you perform some tests, find out if your computer has been recently infected with a virus or malware.  You can do this by running a scan with your antivirus program and deploying a malware removal program.  It is also a good idea to check your PC’s registry to make sure it is free of malicious files that can hide within your registry.  Even after a virus or malware is removed the chances of files hiding in your registry are pretty good.  If you find this is the case, backup your registry to a portable storage device and then use a reputable registry cleaner.

• Run a Speed Test: Once you have determined that your PC is free of any malware or viruses contact your DSL provider and request them to conduct a speed test.  This can be accomplished right from your DSL provider’s location to determine whether the problem is on their end or yours.  If the problem is on their end, they will take the necessary measures to correct the problem. 

• Run a Line Test: If you have obtained your DSL connection through your phone company, ask them to run a line test.  If your line contains a lot of noise due to other connected devices, the noise can slow down your DSL connection.

• Reset the Router: If your DSL provider did not discover any complications on their end, there are some things you can try on your end to correct the problem.  If you are connected to DSL through a router try disconnecting the router and then starting it up again.  This will reset the router and cause it to forget any abnormalities that may have developed and are causing a slow DSL connection.

• Check Hardware and Software: Run a diagnostic tool on your computer hardware and check your software applications for any errors.  A lot of times hardware conflicts and software issues can cause your DSL connection to run slowly.  If you are not well-versed on how to do this, consult a professional computer technician to find out if the hardware and software may be the root of the problem.

Related posts:

1. The Benefits of an ADSL Broadband Internet Connection
2. Solving Common DSL Internet Slowdowns
3. How to Set Up DSL with Wireless