Comcast is undoubtedly the perfect service subscription for all your household needs. They are offering tons and tons of services for your convenience that allow you to have full control of the subscription and that is simply great. The best thing is that Comcast has a fully equipped remote that allows you perfect connectivity and access to all the features easily. The remote doesn’t get many errors usually, but if you are facing any sort of issues like your remote is not changing channels, here are a few things that you will need to do.
Comcast Remote Won’t Change Channels
1) Check for the connectivity
The first thing that you will need to check is if your remote is connected with your Comcast streaming box and if other features are working fine. This will help you figure out if the issue is with your remote or connectivity. Once you have figured that out, you will be effectively able to troubleshoot the problem without having any issues at all.
2) Re-connect the remote
The most common issue that can cause you to have issues with changing channels on your Comcast remote while the rest of the features are working fine is that it might not be synced properly or there might be some issues with the process. You will need to re-sync the remote with your TV receiver box and that will solve the problem for you.
To start the process, you will need to long-press the setup button on the remote. The remote light will turn green and you will be able to see the pairing mode on your TV screen. Now, enter the combination that comes with the user manual on the remote. Once you have done that, you will be able to see the green light flashing twice on your remote, and once set up, you will be able to use the remote perfectly.
3) Check for the model compatibility
You should always be using the remote that comes with your TV box. The thing is that there are different models of TV boxes out there based on regions and their remote is also different. So, if you have purchased the remote from any third-party store or any place other than Comcast, the remote might look just the same but will not be able to communicate with the Receiver box for such features.
Remote is a device that gets damaged or lost multiple times. But whenever you are needing a replacement, make sure that you are getting it from some authorized Comcast store and that will solve the problem for you. Double-check with the Comcast support if your remote is missing out on some features and they will be able to guide you effectively.
4) Check batteries
Battery problem is one of the most major reasons that can cause you to have certain features missing on your Comcast remote. Optimally it would blink the red light 5 times to indicate battery low. But if you are having issues with certain features and you have tried all of the steps above, try installing a fresh pair of batteries and this will most likely help you with the issue.