Verizon Wireless is an apt choice for every mobile user since they have designed an array of packages to meet the diverse user’s needs. Be it the domestic or international packages, this American telecommunication and network have multiple options for the customers in the house. However, some customers have been complaining about the prices.
Some customers are asking if they can threaten Verizon to sign off their services as a strategy to lower their bills. However, the Verizon services aren’t designed to give in to pressure. Threatening them to stop using their services isn’t going to work out for you, as they won’t lower the bill. It is better to ask them for help.
That’s because they might examine the bill and line out the way to lower the bill. However, the threats of cancellation will never work. People have been using cell services for a long time but the Wi-Fi hotspot services tend to be highly expensive as compared to the data package provided. In multiple instances, people have been calling the customer support, only to be met with resilience.
Will Verizon Lower Their Price If I Threaten To Leave?
Customer support is highly likely to say that they can reduce the number of minutes and the data plan, but that’s never the option for customers. This is because the technology has improved that must provide top-notch services, without being overboard with the bill.
How To Reduce The Verizon Bill
It wouldn’t be wrong to say that people don’t call customer care services simply because they don’t want to go through extensive holding time and met with resistance. However, there are multiple companies that have coined their name for helping customers lower their bill. One such company is the BillFixers, as they are working to help people save money on the bills.
They have outlined a 90% success rate, and customers have been able to reduce their bill by 35% with their help. The best thing is that they don’t only help lower the Verizon bills, but they will also help in reducing other utility bills. However, the company will charge 50% of the annual savings made y bill reduction, but this fee is literally worth it.
In addition, you can make the installments of 12 months to ensure you aren’t running out of money. That’s because they will negotiate with the customer care support services on your behalf. They will talk real numbers with them, such as unpublished discounts and special offers that customers get by shifting to other services.
BillFixers are designed to negotiate with companies like Verizon and to be honest, they do it pretty hard. On top of everything, they will talk to Verizon on your behalf, rather than impersonating you. Unlike other services, you won’t have to share your mother’s name, passwords, or social security numbers to call Verizon.
Reducing The Verizon Bill On Your Own
Not everyone is satisfied or want to opt for third-party services that help them reduce the bill. There are two primary reasons; one is that people don’t have experience and faith in such services, and second is their fee and profit of charging 50% of the savings. It is always better to give them a try, but if you don’t want to, you can reduce the Verizon bill on your own as well.
Above all, you need to be free and have a ton of time on hand to get this through. That’s because the customer service will only tell you to switch to a lower plan, but you don’t want to do that, right? You need to haggle with them long enough, so they switch you to the second representative. Well, the second rep might not be able to lower the bill, given the restricted authority.
But you need to stay put and let them transfer you to higher authorities. There are always two types of representatives, some will be firm and won’t budge, but if you are lucky enough, you might get the helpful representatives. It doesn’t matter which type of customer representative you’re allocated; you need to keep your cool, stay friendly, and civil.
Customer Representative’s Stances
Upon an increasing number of people threatening to sign off the services, the customer care representatives have shared their stance as well. According to them, if you go adamant with them, they have games to play with you. For instance, the phone contracts will be signed off immediately, and the bills will revert back to full.
In addition, the reinstated features won’t be possible. All in all, you need to be civil and calmly ask them to review your account. That’s when they will be forced to help you as you will seem to be the “loyal” customer.