If you try to gain access to the Costco website from your computer or mobile device and receive an access denied message, this is because your connection to the website is being denied by the server. There are a few reasons why this might be happening, and whether or not you can resolve this will depend upon the cause of the issue. Within this article we will try to troubleshoot some of the most common problems and the steps you can try to resolve them.
Costco Website Access Denied
1. The Costco Website Might Be Down
If you are experiencing issues gaining access to a website, the natural assumption is that there might be something wrong with your system. However, there is always a chance that the problem is on the other end and that Costco’s website might be down. If you can gain access to other websites, then this might back up this scenario.
The website may be down due to a technical issue or because of regular maintenance. However, usually, when the website is down due to maintenance, you don’t tend to get an error message.
Instead, you are redirected to a page informing you that the website will be back after maintenance. In such a scenario, you should wait a couple of hours and then check back to see if the website is back again. If there is no message, then it could be an unscheduled outage and may well be resolved quickly.
If you want to be sure you can try to Google ‘Is the Costco website down’ as someone else may have posted about the same issue. If you can’t find anything about it, then it may be the issue lies with your system after all. In this instance, you can try some of the steps in our guide to see if this resolves your problem.
2. Ensure That You are Logged Into One Device Only
On occasion, Costco will block multiple devices from accessing the same IP address. So, if you happen to be logged into the website through one electronic device and you are trying to use the website through another device as well, you might get the access denied message. If you suspect this is the problem, log out of the website on all other devices and try again.
3. Remove Cookies From Within Your Browser
Your cached data stores all cookies and data every time you visit a website. Occasionally, this can cause problems, so it is important that you remove these from time to time and clear out the history on your computer.
Open your chosen browser, go into your history settings and you should have a ‘clear browsing data’ option. Choose the option to delete all cached data and cookies (it is advisable to not select any options for deleting auto fill information or passwords unless you are confident you have these all stored securely elsewhere). Once this is done, simply close your browser. Open the browser again and try to open the Costco website. Hopefully, this time you can gain entry.
4. Update Your Browser
If clearing your cached data and cookies has not resolved your problem, you should check that you are not using an outdated browser. Occasionally, an outdated browser flags up as a problem with a website and access gets blocked. Check if your browser needs updating. If it does, then perform the update and try once more to access the Costco website.
5. Try a Different Browser
If the problem persists even after you have cleared your history and performed any updates, then it is worth experimenting with a different browser. If you can get access to the website with a different browser, then this would indicate that perhaps it is the particular browser you are trying to use which is having connectivity issues. Hopefully this will be resolved by the next time you want to try to gain access to Costco’s website.
6. Your Server’s IP Might Be Blocked
On occasion, IP addresses of serves get automatically blocked. This can be for a number of reasons – sometimes it is due to spam or illegal activity. On occasion, it may be that Costco doesn’t provide service in your area. Costco routinely blocks access from other countries due to distribution issues, so if you are on holiday, you may not be able to access the Costco site.
If you wish to access Costco in these circumstances, you will need to change your IP address to one within a supported country. Alternatively (as long as it is not illegal where you are), you can try to use a VPN.
VPN stands for Virtual Private Network, which allows for what is effectively a secure tunnel between your device and the internet. The use of a VPN can protect you from online interference and censorship. However, you should be aware that some websites automatically block the use of VPN’s, and that you may still not be able to access the website as a result.
Following these steps will hopefully solve your problem. However, if your issue does persist, then you will need to contact your internet service provider and seek some guidance from them.