Error messages occur at any time, disrupting our normal browsing and streaming. Especially when you are trying to log in to your streaming app, the error messages like “Authentication Failed. Please Try Again Or Use A Different Method” shows up. People tend to miss out on a lot of streaming content.
The Xfinity streaming app and internet users face such error messages while trying to log in to their accounts. Don’t worry. This issue might be a very stubborn one as the Xfinity Customer support keeps failing to resolve. However, all you need is a proper workaround. In this article, we have some authentic troubleshooting solutions for you to get rid of “Authentication Failed. Please Try Again Or Use A Different Method”. Stay with us.
Why Does My Xfinity TV App Show Authentication Failed. Please Try Again Or Use A Different Method When I Log In?
Streaming with the Xfinity TV app lets, you have access to a variety of playback content. Xfinity users usually seem to be satisfied with the services and affordable packages. However, with these error codes regarding the Xfinity app logins, make it hard for the users to stream smoothly. Users have claimed that they didn’t even change their usernames or passwords, yet they can’t log in. Well, there could be many known and unknown reasons.
How Do I Troubleshoot “Authentication Failed. Please Try Again Or Use A Different Method” Error Message On My Xfinity App?
Refer to the following troubleshooting solutions in order to log back in successfully to your Xfinity TV app.
- Make Sure You Didn’t Change Your Account’s Password:
The first thing you need to ensure is that you haven’t changed your username and password of the Xfinity TV app.
- Your Current Network Should Be Xfinity In-Home Wi-Fi:
In order to log in smoothly and keep streaming to your favorite content on the Xfinity TV app, ensure that you are connected to no other network but the Xfinity in-home Wi-Fi network. Sometimes your Xfinity app doesn’t log in successfully when you have another Wi-Fi network connected. Try to make the connections mutual to avoid receiving such errors.
- Reinstall The Xfinity TV App:
Sometimes you face error codes while logging in due to the buggy network. To avoid such issues, simply uninstall the app first. Wait for a minute or so. Reinstall it and log in to using your account’s credentials. Now check if you are having the same “Authentication Failed. Please Try Again Or Use A Different Method” issue or not.
- Contact The Xfinity Comcast:
After reinstalling, removing the cache, checking the connection, and everything, now it is high time you reach out to your Xfinity Comcast. They will ask for your account details. After giving them the facts, they will change the username and password. You surely will get back to logging back safely.
That’s all! Above mentioned ways are everything you need to do to fix Xfinity displaying the error message “Authentication Failed. Please Try Again Or Use A Different Method” whenever you try to log in.