Verizon is surely the one-stop-shop for everyone who needs communication and TV services. For this reason, they have designed various features, and Verizon Do Not Disturb malfunctioning is one of them. This feature is only suitable for inbound calls because it cannot stop messaging and voicemail notifications. So, let’s see how we can fix the malfunctioning error!
How To Fix Verizon Do Not Disturb Malfunctioning?
When it concerns the Do Not Disturb feature, one needs to keep in mind that device compatibility is essential for optimizing the functionality. With this being said, if you are using an iPhone, this feature will not work (but iPhone has its own Do Not Disturb feature). With this being said, always use the Enhanced Dialer if you are an Android user. In addition, you can also use this feature on the One Talk app. Besides, even not all Android devices are supported, so check with Verizon before complaining about the feature.
2. Factory Reset
Once you have ensured that you have a compatible device and the Do Not Disturb feature is still not working, we suggest that you factory reset the device. This is because some incorrect settings and configurations will impact the effectiveness of the feature. So, the factory reset the device, and it will delete all the settings. Once the device is reset, try using the Do Not Disturb feature again, and it will work optimally.
Some people don’t want to reset their device because it deletes every setting. If that’s the case, we suggest that you look for the device updates. In case the software update is available, download it on your device. The bug fixes and new features in the software update will help fix the errors.
When it comes down to the Do Not Disturb feature not working properly, there are chances that you have downloaded some apps. So, if there are new apps downloaded, we suggest that you delete them. In addition to this, make sure that you have switched off the alerts in the app. This will help secularize the Verizon feature. Also, the preferences and priorities should be set to the “do not disturb preference,” and it will ensure that apps are working properly.
5. Check The Feature
We have already mentioned that this feature only works with the One Talk app or Enhanced Dialer, and users need to ensure that they have switched on the Do Not Disturb feature in the first place. In case you are using the One Talk app, open the settings, scroll to the call settings, and ensure that the Do Not Disturb feature is switched on.
On the contrary, if you are using the Enhanced Dialer, this feature is controlled through the native/default settings. For this reason, open the settings on your phone and open the sounds and vibration tab. From this tab, toggle on the Do Not Disturb feature!
All in all, these troubleshooting methods are suggested to resolve the errors. However, if these troubleshooting methods don’t work, you can call Verizon customer support, and they will be able to provide better help in this matter.