Plex playback problems are nothing new for Plex users. Even though Plex provides a high-quality streaming experience, many users have reported audio stuttering and video streaming issues. Having said that, many questions have been posted on various forums in an attempt to resolve these issues, but the problems appear to persist with users after any Plex update.
As a result, in this article, we will look at some solutions to the Plex audio skipping problem. So, if you’re having the same problem with your Plex, we’ve got you covered.
Plex Audio Skipping Fix:
- Update Plex And Plex Media Server:
It is not an argument that updates solve the majority of problems that you may have encountered in previous versions. With each update, the app gets better. As a result, ensure that both your app and server are up to date. You could be playing an item whose audio format was not supported by the previous version, but updating can fix this. Furthermore, change the media content to see if the problem persists. If not, it could be a problem with a specific audio format or the audio is stuttering due to corrupted audio codecs. If updating does not resolve the problem, move on to step 2.
- Audio Settings:
Plex updates its app and server versions to fix errors and bugs, which improves the performance of your app. However, the update does not appear to work well for users every time. When you try to stream a video or media content, some video and audio formats may not be supported by the update, resulting in errors. This is why, if you’re experiencing intermittent audio problems, experimenting with the settings is always a good idea.
In that regard, if your device is connected to a sound system, make sure your audio settings are set to Surround/5.1 to stereo. Your device might be unable to play audio as it assumes that the other end of the cable is having surround sound. This causes disruptions in your audio.
- Corrupt Audio Codecs:
If you’re unfamiliar with the term, audio codecs are used to compress and decompress media data. Codecs are required for playing and creating media files, and by audio codecs, we mean codecs that play audio files. As a result, your audio codecs may be corrupted, which is a major cause of distorted audio media. To resolve this issue, delete the previous codecs or if that is a bold move for you, change the pathname of your folder. Plex will then reinstall the audio codecs. This trick has proven to be beneficial to many users.
- Audio Passthrough:
This setting is disabled by default in your Plex settings, and enabling it is not necessary unless you have a surround setup. When enabling it, you must also ensure that your device supports the passthrough formats. If not, you should disable it because the Plex will not receive any audio. As a result, you must decide whether your passthrough should be enabled or disabled in the given situation.