The internet connections have become integral for the homes and offices all the same. With this being said, the routers have become an important part of every space. If you are the Optimum service user and have the Optimum router, we are pretty sure you are struggling with the greyed out issue. So, if your Optimum router settings greyed out, we have added the troubleshooting methods in this article to help you out!
Optimum Router Settings Greyed Out – What Does It Mean?
If the router settings are greyed out, and you are wondering about the meaning, it simply means that the function is unavailable currently. In the section below, we have added the troubleshooting tips for you!
1) Correct ID
For the Optimum users who have their router settings greyed out, the first instinct should be to check the primary Optimum ID. We are saying that you should be logged in from the primary ID. On the other hand, if you use the Secondary-ID, the options will be greyed. Well, this is because only primary IDs are supposed to change or modify the router settings.
2) Wizard Setup
If you are struggling with the greyed out router settings on the wizard setup, you need to jump to the network places right away. You will come across multiple features on the left or right side of the screen (it depends on the operating system). So, you need to select the connection that will open the pop-up window. This pop-up window will guide you to the prospective steps to line out high-end results. In some cases, it offers automatic configuration, so you don’t have to do anything at all.
3) Power Cycle
Power cycling is important because it can automatically fix the minor software glitches in the router’s software or firmware. With this being said, you need to switch off the router by taking out the power cords. Then, let the router rest for around 30 seconds to one minute. Once you restart the router, you will be able to modify the router settings without the greying issue.
4) Device’s Software
In case you have recently installed the software update on your computer or smartphone, it can lead to the greyed out router settings. For instance, these issues are prevalent in the iOS issues, so you should try changing the settings on some other device.
5) Hardware Issues
If the troubleshooting tips aren’t helping with the greyed out router settings, there are high chances that the Optimum router has some hardware issues. In this case, it is better that you don’t open the router yourself because it can invalidate the warranty. Instead, it is suggested to call the customer representative at Optimum, and they will send the technician to have a look at the router.