These days there is really an App for everything. Any possible hobby or interest that you could possibly be into, there’s an App to help you keep tabs on it.
So, it is logical that there would be a reasonable level of demand for 24-hour access to any and all developing news stories.
Naturally, in a world where developing Apps is quite simple, if you know how there will always be poorly designed ones that manage to make their way to market.
Fortunately, the CNN App is not really one of those. With relatively high user ratings and a very professional design, complaints had been few and far between.
That being said, having trawled the boards and forums to see what issues are cropping up for users, one issue seems to rear its head more often than others.
Of course, we’re talking about the fact that, for some of you, the CNN App won’t stop crashing.
Considering that the whole purpose of the App is to provide a seamless and steady feed of news, this can be extra frustrating.
So, with that in mind, we decided to put together this little guide to help you get the quality of service that you expected.
So, if this is the kind of information that you have been looking for, look no further. You have come to the right place!
How to Fix CNN App Keep Crashing
Before we get into the nitty-gritty of fixing this problem, we should probably let you know that you don’t necessarily need to be all that techy to fix this problem by yourself.
Though these tips below are tried, tested, and true, none of them are that advanced. None of these fixes will require you to take apart anything or to risk damaging your device in any way.
Now that we have that out of the way let’s get into it!
1) Restart the Phone
Even we can admit that this tip sounds way too simple ever to be effective, but as it turns out, the opposite is true!
Restarting your phone is a great fixer for loads of different issues that can pop up every now and then.
So, if your CNN App keeps crashing, your first instinct should be to restart your phone.
By doing so, all Apps that have been running in the background and slowing down or stopping the CNN App entirely will automatically shut down.
Essentially, it allows for a lot of memory space to be freed up.
Running intricate Apps like CNN without sufficient memory space to do so is a surefire way of generating repeated crashes.
So, we are relatively confident that this ridiculously simple tip will work for nearly all of you.
However, if it doesn’t, there’s no need to worry just yet. We still have plenty of suggestions to go.
2) Update the App
For absolutely every App that isn’t performing as well as it used to, this is a great trick to have in your back pocket.
Generally, when the performance dips all of a sudden, and without any good reason, it means that something has changed in the background without you noticing.
Normally, the little change that affects everything is a sneaky little update that may not have been finished or even started.
When Apps are out of date, they no longer perform anywhere near as well as they normally would.
A high-profile CNN app is constantly being improved and repaired. So, it is quite possible that you are currently running an out-of-date version.
Updates also sort out all of the bugs that may have accumulated over time too. So, there’s plenty of good reasons to do this every now and then.
For those of you who may not have done this before, here’s how you go about it:
- First up, open up the Google Play Store and then click on the three horizontal lines in the top corner.
- Then, scroll down to the “my Apps and games” tab.
- Run through the list until you find the CNN App and then tap on it.
- At this point, a new page will pop up. On this page, there will be an update button for you to tap on.
And that’s all there is to it. In general, your phone will perform updates on your Apps automatically, and you will never have to think about it.
However, we would still recommend checking every now and then to make sure.
Hopefully, that fix was all it took to get your news ticker back up and running. If not, it’s time for the next one.
3) Check for Issues with Your Internet Connection
Another quite likely cause for your App repeatedly crashing is that it simply isn’t getting enough internet to keep running.
Annoyingly, because of the fact that this App is specifically designed in such a way that it is reliant on a steady signal.
In fact, even if your signal dips for a solitary second, the App can crash as a result.
A lot of how well it works depends on factors such as the quality of signal where you live and whether or not you are using a 4G connection.
Unfortunately, 3G isn’t enough to run the CNN App.
So, if you are trying to run the App that way, there’s an incredibly high chance that this is precisely what is causing the problem.
However, if you are running 4G on your phone and still noticing that the problem is persisting, there is one thing you can do about it.
Restart the Wi-Fi on your phone by toggling it. This will establish a new connection to the internet and should improve the speed.
4) Clear Out the Cache
As a result of heavy usage, it is a high probability that the cache will build up quite quickly on the CNN App.
This doesn’t sound like too much of a big deal, but if it goes unchecked, it can lead to slow App performance and frequent crashes.
So, if you are noticing any of these effects and you haven’t cleared the cache in a while, there is no better time than now to do it.
If you haven’t done this before, don’t worry. Below, we will run you through the steps.
- First up, open up the settings on your phone and go to the app section.
- Next, scroll down until you find the CNN App and then tap on it.
- Here, you will notice an option that says “clear cache.” Give it a tap.
- Finally, from here, all you need to do is tap on the “force stop” option.
And that’s all there is to it! Now, all you need to do is go to the main menu and relaunch the App to check and see has this fix worked.
If it hasn’t, it is time to move onto our final suggestion.
5) Clear Your Phone’s Data
This last tip works much in the same way as step 4, but on a larger scale.
Sometimes, we can end up accumulating so much data on our phones that the performance begins to suffer.
Videos, pictures, and unused Apps are the main culprits for taking up this much-needed space.
So, what we would recommend here is that you take a few minutes to go through the date on your phone and delete anything that you don’t need.
Doing this will definitely help to streamline the performance of your phone and could well be the thing that allows you to get your CNN App up and running again.
Conclusion: CNN App Keeps Crashing
At this point, we (regrettably) have to admit defeat. Having trawled the net looking for viable fixes, these are the only ones that we could verify as working.
So, if your CNN App still isn’t working, there may well be a temporary issue with the App itself, or worse yet, something pretty severely wrong with your phone.
That being said, we are always aware that people will have a tendency to fix these things by themselves in ways we would never have thought of.
So, if you are one of those people, we would love to hear how you managed to fix the problem.
That way, we can pass on the word to our readers and save a few more people headaches.
We’re all ears in the comments section below. Thanks!