DNS Servers are important for shifting the domain names into the IP addresses. Similarly, it is responsible for streamlining the internet connection and CenturyLink DNS Server not responding is the common issue. For this reason, we are sharing the troubleshooting methods that will help resolve the DNS issues!
How To Fix CenturyLink DNS Server Not Responding?
1. Web Browser
To begin with, you should try to use a different browser as compared to the one you are using right now. Usually, people use web browsers like Internet Explorer, Apple Safari, Firefox, and Google Chrome. It doesn’t matter which web browser you are using right now, switch to a different one. On the contrary, if you don’t want to shift to a different browser, look for the updates. In addition to this, you can also try deleting the browser and re-install it after some time.
A firewall is enabled for security and privacy purposes but it can also interfere with the functionality and features. For this reason, you could try deactivating the firewall. You can deactivate the firewall by opening the control panel and going to the firewall tab. On the contrary, if deactivating the DNS server didn’t work, you can switch to the next troubleshooting method.
There are high chances that the DNS server is not responding because it is down from the CenturyLink backend. With this being said, you can call CenturyLink customer support and ask if their DNS server is down. If that’s the case, you will need to wait for the technicians to fix the issue.
When it comes down to using the DNS server with CenturyLink, the users must ensure that router is working properly. This is because rebooting the router can fix the majority of connection problems. For this reason, you should remove the power cord from the router and wait for five minutes before you plug in the power cord again. In addition, you should try accessing the DNS server once the router has been properly switched on.
5. Choose Another Server
Yes, we are still talking about using a different DNS server and asking you to choose another DNS server. That’s to say because the DNS server can get slow sometimes or is overloaded. With this being said, you need to switch to another DNS server as compared to the ISP’s server. If no other options are available, you can opt for the public server and Google has a reliable and efficient DNS server (public).
IPv6 is the internet protocol that promises the location services and identification of the networks and devices. However, if IPv6 is switched on, it can interfere with the connections, and the DNS server might not work because of it. For this purpose, you can try disabling the IPv6 settings from the settings. The users can choose the network and internet tab from the control panel to disable IPv6.
In the end, we are pretty sure that you have managed to resolve the DNS server responding issues with CenturyLink. On the other hand, if the issue still persists, you can call customer support and they will provide better help and assistance in this regard!