Netflix is a famous American streaming platform that you can use on almost all your devices. The only requirement for it is to have a stable internet connection. You can then proceed to create your account and sign up for one of their packages. These include how many people can use their streaming services at the same time.
Aside from this, there are a ton of other features that you can get on your devices. While Netflix might be amazing, some people have still reported about getting a few problems on their platforms. One of these is that the Netflix taskbar won’t go away. If you are also getting this issue then here are some steps you can follow to get rid of it.
Netflix Taskbar Won’t Go Away
- Open Up Full Screen Mode
The Netflix application allows users to watch movies and shows in an immersive way. Although, if you want to watch these videos then you will have to open up full-screen mode. If you are watching shows in a windowed mode then there will be a taskbar beneath the player.
This is usually provided for users to control their video. You can increase or decrease the volume as well as do several other things. The taskbar also contains a button that you can press to access the full screen. Alternatively, you can also double-click on your player to enter the mode.
- Check If Your Mouse Is Moving
If you are still getting the same problem even after entering the full-screen mode. Then you should keep in mind that the taskbar will open up again if you are moving your mouse. Considering this, you need to place your mouse on a stable and plain surface. This should stop the cursor from moving around and your taskbar should then stay hidden away.
- Check Notifications
If there are any notifications or alerts available on your application. Then this can also prevent the taskbar from moving down. This is why you should check the notifications on Netflix to confirm if there aren’t any alerts. If there are any, then it is recommended that you open them up and read them. So, the notification can disappear for you.
- Contact Customer Support
Lastly, if you still getting the same problem even after going through all the steps mentioned above. Then the only option is to contact the customer support team for Netflix. The error should most likely be from the backend. You can contact the team either online where they give a live chat option.
The support team person should be able to guide you through all the different troubleshooting steps that you need to go through. If you are still unable to fix the problem, then they will take some account details to form you. Then the problem should be solved by the team after some time. You should wait patiently during this time. In some cases, the company might even provide you with an update or patch file that you can install on your device.