Xfinity Stream Roku Not Working: 10 Fixes

xfinity stream roku not working
xfinity stream roku not working

Xfinity is one of the most used internet, mobile phone, and entertainment services out there. In the same vein, some people are using Roku to stream favorite movies and TV shows, along with live TV. This combination of Xfinity and Roku is deadly because it promises a consistent entertainment experience. On the other hand, if Xfinity Stream Roku not working for you, we have added some troubleshooting methods in this article!

Xfinity Stream Roku Not Working

1) Cables

When it comes down to creating a connection with Xfinity and Roku, you need to choose and use the HDMI cables. This is because HDMI cables promise a streamlined connection and picture resolution. With this being said, make sure that that HDMI cables are properly plugged in, and there is no fraying. In the same vein, make sure to select the correct HDMI input on the TV.

2) Batteries

Well, obviously, you are going to use the batteries to operate the Roku remote. However, if the Roku is not streaming, there are chances that the batteries are not working properly. In this case, it is suggested to use fresh batteries. Similarly, you need to remove the hindrance from between the Roku remote and set-top box.

3) System Updates

When Roku is not streaming for your while connected to an Xfinity connection, there are chances that system updates are not working. So, you need to implement the system update on the Roku. With this being said, we have outlined the steps to follow for conducting system update, such as;

  • Open the main menu on Roku and navigate to settings
  • Move to the system and click on system update
  • Let the update finish, and the streaming will start again

In the same vein, you need to make sure that the device is properly working and has optimal compatibility. So, you need to make sure that you are using the supported Roku device.

4) Device Settings

If the Xfinity stream Roku is not working for you, there are higher chances that you check the device settings. The device settings must be set properly to offer streaming support.

5) Network Connection

When it comes down to the streaming, you need to ensure that the network connection is functional and responsive. With this being said, the internet must be streamlined. If the network connection is not working properly, it is suggested to reboot the modem and access the high-speed internet connection.

6) Recreate The Connection

For people who are unable to stream Roku on Xfinity, there are higher chances that the connection has minor glitches or software issues. In this case, it is suggested to disconnect the Roku from Xfinity and let it wait for ten minutes. After ten minutes, connect them again and wait for five minutes, so the proper connection can be established. This way, the streaming will start again!

7) App Reinstallation

If the disconnection and reconnection didn’t work out for you, you could try deleting the Xfinity Stream app from Roku. This deletion of the app will eliminate the bugs from the apps. Once you delete the app, reinstall it after some time, and it will be installed with updated features. Similarly, it will fix the streaming issue.

8) Reboots

When the streaming is not working out as it’s supposed to, there are chances of interference in the connection. With this being said, you need to restart the Roku device. Once the Roku device is back on, just open the Xfinity Stream app, and it will start working. It is suggested to take out the power cords from the Roku device for a reboot.

9) App Activation

In case the Xfinity Stream app is not working properly, you need to check if the app has been properly activated. This means that you need to use the correct account credentials, such as username and password. If the activation is not proper, just delete the app credentials and enter the correct ones.

10) Slow Service

In some cases, there are hardware or software issues that are causing the streaming issues. With this being said, there are chances that the server is experiencing issues. So, if there is an error in the server, the app will either slow down or not work at all. So, check it with the Roku and see if their server is down.

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