Entertainment is one of the most important parts of our daily lives because that’s the only escape one has after a tiring day at work or school. For the same reason, people opt for on-demand packages, but they are prone to some errors. For example, people complain about missing episodes. So, with this article, we are sharing the potential reasons behind missing channels and what can be done to resolve the issue.
Why Are Some Episodes Missing On Demand?
According to Spectrum customer support, the missing episodes on demand aren’t a mistake on the TV vendor’s end, but the station owners are responsible for the channels. This means that whenever you have a missing episode issue, you have to contact NBC through social media platforms or email. However, whenever you call NBC, make sure that you share how Spectrum is the cable provider and do make it a point to share the ZIP code, city, and state because it helps ensure the episodes are available in your area.
In addition to contacting NBC for resolving the problem, you have to check the availability of the episodes. This is because when it comes down to the on-demand content, the episodes are generally released after two to five days of the original broadcast of the show. So, you have to check when the missing episode was actually released, and if it was two to five days earlier, waiting a bit will help.
If availability is not the problem and you’ve already checked the airing time of the episodes, you could try restarting your Spectrum devices. Restarting is all about switching off the cable box and other related equipment because it helps eliminate the technical issues with the hardware and firmware. In addition to this, you could try refreshing the content because it helps deal with the problem. This is because there are times when Spectrum has excessive website trafficking, which results in system issues and missing episodes. That being said, restarting the unit will help eliminate these issues.
3. Switch To Spectrum TV Essentials
If you are currently using Pay-TV and you are struggling to find the desired episodes of your TV show with Spectrum TV, it is important that you call your service provider and get the package changed. You have to shift to Spectrum TV Essentials because it has better reviews, and hardly anyone has complained about the missing channels. Even more, it is more convenient to purchase and use Spectrum TV Essentials as compared to Pay-TV.
4. Cloud DVR
Cloud DVR is one of the best choices for people who need to fix the missing channel issue. This is because Cloud DVR fetches the spectators and determines the channels customers are watching and will record it. So, even if an episode is deleted from the Spectrum portal or is locked, Cloud DVR will have the episode recorded for you to watch. The best thing about Cloud DVR is that it’s easier to access, and you won’t have to worry about disturbances.