Spectrum has gained popularity over the course of time, accrediting to their high-end cable TV and internet services. Spectrum is offering different cable boxes and remotes to play the content. On the other hand, there is a fair share of people who are complaining about the pop-up “press any button to continue watching” while using Spectrum. So, if you are annoyed by this repetitive error, we are here to share the troubleshooting guide.
Spectrum Press Any Button to Continue Watching
1. Model Box
To begin with, the issue could be because you are using an old cable box or if the model is too old. This is particularly an issue because the old Spectrum model box doesn’t have the Spectrum Guide running on it. So, whenever the pop-up appears on the screen and hinders your streaming experience, you have to upgrade your model box and make sure it has the capacity to operate with the Spectrum Guide.
If you have been streaming the online content for a long time, such as on Netflix, you would know that Netflix asks the users if they are still there. It happens when the content has been playing for too long, and there have been no changes in the settings, such as brightness or volume. That being said, when you are seeing the specific pop-up message, there are chances that you have been streaming for too long. Once you hit the continue button, the pop-up message will go away. On the contrary, if the pop-up just appears randomly, you will have to call Spectrum customer support for better assistance.
In some cases, a channel might not be performing well and is causing the pop-up. That being said, if you are struggling with this issue only with some channels, there are high chances that the channel is not configured properly. If this is something associated with the channel, you will have to wait for the channel operators to resolve the issue because it’s not the problem caused by Spectrum. On the other hand, if a pop-up is an issue with every channel, you will need to talk to Spectrum.
4. Power Save Mode
If you are using the power save mode on your Spectrum box, it could be the reason behind the pop-up message. This is because the power save mode is programmed to show the message that switches off Spectrum box after four to five hours of inactivity, particularly when you stay on the same channel. So, if you have enabled the power save mode, you need to disable this mode, and the pop-up won’t bug you anymore.
5. Switched Digital Video
When it comes down to the “press any button to continue watching” message, there are high chances that you are watching the switched digital video channel. This is a technology used by some Spectrum markets for adding channels to the Spectrum system without increasing the bandwidth. It is commonly known as SDV. So, if you are using the SDV, you have to increase the internet bandwidth to ensure the streaming is optimized.