3 Frequent TiVo Edge Problems (With Solutions)

tivo edge problems
tivo edge problems

People usually had to get an entire coaxial wirings setup installed in their home before they could watch TV. Although, companies like TiVo have now started coming up with devices that can work without these wirings. You can simply start watching TV shows if you have a subscription to an online streaming service and a stable internet connection. This is quite easy to set up and another great thing is that you can watch movies and shows whenever you want to. While this is amazing, you should note that there are also some issues that you can run into. This is why we will be using this article to provide you with a list of common problems that you can get with TiVo Edge along with ways to fix them.

3 Common TiVo Edge Problems

1. Shows Lagging

One of the most common problems people complain about is that the TiVo Edge starts lagging while they are watching a show. Considering this, you should first note that these devices have a small RAM module on them that stores temporary files. This helps the device in loading stuff quickly and processing efficiently.

The main problem here is that these cache files only get deleted when you switch off the device. Some people constantly keep the TiVo Edge switched on which prevents it from clearing its memory. If this happens then there is a high chance that your device will start lagging or running into problems like this. The only thing that you have to do is soft reset your TiVo Edge and the problem should then be gone.

You can get started by switching off the TiVo Edge device to ensure you don’t lose any important data. The user can then remove the main power cable from their box and wait for a few minutes. This time allows the device to clear all the cache files present on its RAM. Once done, you can then start the box back on by plugging the power cable back in. You will now notice that the TiVo Edge works smoothly without any further errors.

2. Firmware Issues

Another common issue that people run into with the TiVo Edge is its firmware. This includes errors and problems that you can get with the software on your device. Your device might get stuck when watching shows or a button might stop working. Whatever the case might be, most of these problems are fixed with a new firmware update.

This is why TiVo recommends its users that keep the firmware on their box updated to the latest version. The process ensures that your device stays free from issues and so that it can work efficiently. Talking about this, if you want to update the firmware on your TiVo Edge then there are two ways that you can go.

One of these requires you to connect the box to a stable internet connection and then open its settings. You should be able to find the option to search for new updates by browsing through it. Click on the tab and wait for a few minutes. The device will search for new firmware and then start installing it on its own. After the update is installed, your TiVo Edge should start working without any further issues.

3. Faulty Device

The steps mentioned above should be enough to fix most problems with the TiVo Edge. However, if you are still getting the same issue then there is a high chance that your box might be faulty. This can be quite annoying as there is no way to fix the problem on your own.

Luckily, TiVo has a support team that can be contacted in cases like these. The only thing that you have to do is report the issue to the team carefully. Make sure that you do not leave out any important details as this ensures that your problem is fixed as soon as possible. Sometimes the team might ask you to send in your device for a replacement.

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