Spectrum is one of the most used internet and cable services networks, accrediting to their top-notch services. Their internet connectivity is pretty robust and streamlined. They are using this name since 2014 and have been providing the services to individuals as well as businesses. On the other hand, some consumers have been complaining about packet loss.
What does it mean?
It doesn’t matter if you are streaming videos, sending emails, or video conferencing, everything is sent over the internet in the form of information packets. The information uses a convenient and efficient path for transiting to the desired location. However, the distance that these packets have to cover, the chances of errors will increase altogether.
Similarly, packet loss is designed with the failure of VoIP to share the data or information. The information packets are usually small in size, easing the transition and adding speed. However, if these information packets are lost during transition, there will be communication delays. As for consumers struggling with packet loss with Spectrum, we have outlined the potential causes and troubleshooting tips, so, let’s have a look!
Troubleshooting Spectrum Packet Loss
If Spectrum is the known and most preferred network, it’s pretty evident that its customer base is huge. With such a huge customer base in mind, chances of bandwidth congestion are increased. This means that data transmission will be delayed due to heavy traffic or some packets will be left behind as well. Usually, these packets are sent over to the destination when congestion loosens up.
If you need to fix the bandwidth connection, you need to track the network performance during different hours of the day. So, you will know at what times congestion can be there. So, you can wait to share information during such peak times. Also, you can prioritize the traffic, as it’s helpful in optimizes the data flow.
2. Networking Wires
You might think that saving $10 on wires will be worth it but believe us, you will regret making such choices. This is because cheap cables can be one of the prime reasons that you are experiencing delays in connectivity and network. A similar notion is imposed on damaged and ill-connected wires. This is because such wires will start sending electrical signals, disrupting the internet speed.
In some instances, the fiber connectors can lead to these issues as well. So, in this case, you need to replace the wires, creating a better connection path. While you are buying the ethernet cable, try investing in the Cat5 wire and make sure that you are checking the jacket. In addition, there should be a shield over the wires, protecting them from weather impacts.
3. Insufficient Hardware
You might think that everything is wireless but hardware plays an integral role in sending the information. This means that if your hardware and physical equipment aren’t up to the mark, the chances of packet loss will increase. The hardware includes the firewall, router, or anything else. In addition, some people using mismatched devices that can impact the link’s effectiveness and efficiency.
In this case, you are highly likely to receive the error messages, warning about the device’s incapability. So, make sure you are keeping an eye on such malfunctions because they can be easily taken care of. Also, always try to replace or upgrade the mismatched or faulty hardware.
4. Software Issues
Packets are the information or data that’s being transferred, right? So, it is needless to say that software plays an integral role. This means that if the software is faulty or having issues, packet loss can occur as well. There are chances that your software is bugged or doesn’t have the latest updates installed, resulting in packet loss.
In addition, it’s a possibility that some software is utilizing the internet in the background. This can consume network bandwidth. In this case, you need to update the software and disable the apps that are using the internet and network bandwidth in the background. In addition, you can call the software customer care to ask them about development issues.