Watching television through satellite services and coaxial wiring setups has gotten old in this day and age. Companies have now started to provide users with Smart TVs that can download applications on their interface.
Additionally, you can now connect your device directly to the internet. This allows you to watch movies and shows directly from video platforms like Netflix, YouTube, and even Amazon Prime.
There are numerous options that you can go for when purchasing these televisions. Though, one of the best recommendations is getting a Roku TV. These have amazing quality and there are numerous features that the users are provided with.
However, recently some people have been reporting that their Roku TV is showing the error code 003. Considering this, we will be using this article to provide you with a few troubleshooting steps that should help you out.
Roku TV Error Code 003
- Check Server Status
The error code 003 on your device usually appears when your device is having trouble trying to access the information from its database. Considering this, there are tons of possibilities for the error, though, the user can start with the simple steps.
The first thing that you should do is to check the status of Roku servers. The company tends to run frequent maintenance checks over their system which can cause downtime for the users.
Luckily, there are multiple websites including Roku’s server status one which you can visit to see if their servers are currently online. If these are down then there is no reason for you to panic. The problem should get fixed on its own in some time.
Though, if you have already been waiting for a lot of time then you can contact the company directly. If they were unaware of this issue then they will start looking into it as soon as possible. However, this is highly unlikely and Roku should already be working on fixing their servers for the users.
- Update Your Roku Television
Another reason why the user can get this error code is that they are running their television on an older firmware version. While the company releases tons of new updates for their users to download. These can start getting annoying for people with limited bandwidth.
Ignoring these should usually not be a problem for people however, it is important to note that some updates are essential. Aside from this, it is also required for the user to at least update their device once a month.
This is because Roku tends to stop providing their older firmware versions with their services. In this case, if the user was using this older update then they will start getting this error code. The only way to fix this is by installing the new version directly from Roku’s website. This should take a few minutes but keep in mind that your connection needs to be stable during this time.
This ensures that your update is successfully installed and there are no further problems on your device. In some cases, you might even have to reboot your television once after the update. Make sure that you keep it switched off for several minutes before starting it up again. This will both clear the cache files from the system as well as replace any temporary files that were required for the new firmware.
- Contact Customer Support
If you are still having trouble then there might be a problem with your internet connection instead. You can run speed tests on it from your mobile phone or computer system to verify this. Some people might also get the issue if the signal strength for their network is too weak. You can change the location for your router for this or move on to using a wired connection instead.
However, some people might still get the same error code even after all of this. If this happens then your only option will be to contact the customer support team for Roku. Manually trying to identify the exact reason for your issue can be quite difficult.
This is because in some cases, the problem can also be from a faulty device. This is why it is better that you tell the company about your error in detail to get some possible solutions.