For everyone who is a T-Mobile user, they would know that they have 10-digit phone numbers for every user. With this being said, some users are struggling with the “please verify your 10-digit T-Mobile phone number is correct” error even if they have verified previously.
However, this is not something that cannot be fixed because we have the troubleshooting steps!
Please Verify Your 10 Digit T-Mobile Phone Number is Correct
If you are using the website and asking for the verification of correctness of the mobile number, even if you have entered the right contact number, there might be registration issues. In this case, there are chances that login will not work either. This usually happens with the first-timers because they haven’t registered the account and phone number.
With this being said, you need to open the official T-Mobile website and register the phone number. Once the registration completes, you will be able to verify the number. On the other hand, if you are an old user, you will not be allowed to register again. With this being said, you can follow the next troubleshooting methods.
2. Customer Support
Okay, so if you are an old T-Mobile user and cannot re-register, you will need to call customer support. The customer support will be able to analyze the account and see if the contact number is registered. If not, they will troubleshoot your account and register your number from their end. As a result, you will be able to fix the error.
In addition to customer support, you can get in touch with the T-Mobile adviser and have them look into the issue. The users can call at 150 for accessing the adviser, and they will streamline the account, hence resolving the verification. Also, the users can contact customer support through Twitter and Facebook pages because they are pretty responsive there.
For people who cannot get in touch with T-Mobile customer support or adviser, it is suggested that they reset the PIN on their T-Mobile account. The PIN can be reset through the app or website. Once you’ve reset the PIN, just try verifying again, and you won’t have any issue.
For people who haven’t been using the T-Mobile SIM card, there are chances that the SIM card has become inactive. For this purpose, you can call T-Mobile and ask them about the reactivation process. You can either call T-Mobile and contact them through Twitter or Messenger. In addition to this, the call support can be accessed by dialing 611, and they will have a look at your account.
In some cases, strange errors and notifications are released when users haven’t paid their bills in case of postpaid connection. So, we suggest that you pay the bill because only then, T-Mobile will allow you to offer the services and features. Even more, if there is no monthly bill, do pay the miscellaneous outstanding charges.
The bottom line is that these issues are temporary and can be fixed by following some troubleshooting hacks. However, if the issue persists, you can always call T-Mobile customer support for better assistance!