Optimum is one of the premium ISPs out there that allows you to enjoy the perfect edge of networking.
Not only that, but the Optimum has the fastest speeds, better signal strength, and of course the right equipment as well. You get the best routers from Optimum as a part of your subscription plan that allows you the fastest speeds, better coverage, and access to some of the most premium features available.
You get access to 5 GHz Wi-Fi on the Optimum routers as well. Yet, if it is not showing up for any reason, here are a few things that you will need to do to make it work for you.
Optimum 5GHz WiFi Not Showing Up
1) Power Cycle
There might be some error on your router that can cause you to face this problem and that is not something you would want. Yet, it is pretty easy most of the time to get the problem sorted out for you. A power cycle will help you perfectly with such conditions and you just need to take out the power cord from your Optimum router for a minute or two. It would be better if you can take out the other cables as well and let it rest for a minute.
After that, you will need to plug in the ethernet cable first and then the power cord on the router as well. The router will power up after that, and you will be able to make sure that the 5 GHz is up and running once again without causing you any troubles.
2) Reset
There is another possibility that you might have changed some of the settings on your router and that can also be the reason behind this problem that you are facing. So, in order to fix that you will need to reset the optimum router to its default settings and that will be the best thing you can do in order to make it work.
There is a reset button at the back of your Optimum router that you need to keep pressing for 10-15 seconds until all the lights on your router flash once. Once the lights flash, the router will be reset to its default settings.
After the reset, you will need to configure the settings on your router again including the SSID, Password and encryption but this will certainly be the best thing to sort out the problem for you and you can make the 5 GHz Wi-Fi work on your Optimum Router once again.
3) Contact Support
Lastly, if nothing so far has worked out for you, you will need to contact the support department as they will be able to help you out perfectly with the situation. Once you contact the support department, they will be able to help you with troubleshooting and diagnosing the problem.
Yet, if there might be something wrong on your router hardware, they can also help you out in replacing the router with a new one and that would be helping you out perfectly.