TunnelBear is one of the best VPN programs that you can use on your computer system. The best thing about this application is that it is supported on numerous operating systems. This can be amazing for several reasons. One of these includes having the option to install the program on any device that you want to use it on. With that being said, there are tons of other features that this program comes with but there are also some issues. People often question “How to delete TunnelBear account”. When it comes to this, there are some problems that you can run into which are quite annoying. This is why we will be using this article to provide you with a list of ways that can be used to fix the issue.
How To Delete TunnelBear Account
1. Deleting Account from Settings
TunnelBear VPN can be used with or without creating an account. However, if you wish to create an account then think about deleting it later on then there are some things that you need to keep in mind. Before you can delete your account, the user has to open up the application and then log into it.
Once done, you can then open up the settings on your VPN and browse through them. Below the account details and advanced settings, you will notice the option to delete your account. Clicking on it will ask you for a confirmation after which the brand will remove your account from its database.
2. Premium Account Deletion
While the steps to remove a premium account are the same as a standard account. You will notice that TunnelBear sometimes does not give premium account holders the option to remove their profile. This is a security feature from the company that prevents people with a subscription to delete their account.
You can simply wait until the subscription is over the remove the profile but in this case, there is a chance to get charged again. Considering this, another option that you have to is to access the settings of your TunnelBear account and remove your current payment method. Once done, the subscription you were using will also end and you can then delete your account.
3. Contacting Support Team
If you are still having problems when deleting your account or if you want to ask for a refund, then contacting the support team is your best option. Luckily, TunnelBear offers a support team that can be contacted 24/7. While they might take some time to connect you with an agent, once this happens, the user can then easily ask them about the issue they are running into.
Make sure that you provide them with all the details about your problem so that it can be dealt with as soon as possible. You can also tell the agent if you are looking for a refund and they will look into your profile. If it is eligible then the refund should be processed within 5 to 7 working days.