Disney Plus is a popular American-based subscription and streaming platform available for users. It has been designed for movies and TV series produced and distributed by Disney Studios, National Geographic, Pixar, Marvel, Star, and Star Wars. In simpler words, Disney Plus is essential for distributing content outside the US. On the other hand, error code 91 Disney Plus is a real issue for many subscribers, and we are sharing the reason and solutions to help you have an uninterrupted streaming experience!
Error Code 91 Disney Plus Fix
The error code 91 on Disney Plus is caused by the corrupted cache, service or server outage, and unstable internet connection. When this error code incurs, your streaming experience will be interrupted, and you won’t be able to consume content available on the platform. In the section below, we have added some solutions that you can try!
1. Service Or Server Outage
If the error code 91 is disturbing your streaming experience, the first thing you’ve to do is to check the server and service status. Downdetector is a great tool that can be used to determine the operational status of the server and service. If the server is down, you need to wait to make sure the team repairs the server. In fact, you can contact Disney customer support for a time estimate.
2. Internet Connection
The internet connection is an essential part of Disney Plus because it can directly influence the streaming experience. For a seamless streaming experience, you need an internet connection of 5Mbps or higher. So, use an internet speed checker to determine the download speed and upload speed you are getting. In case the internet speed is slower, you must contact your internet service provider to end the data cap or upgrade the internet plan.
On the other hand, if the internet speed is okay, there are chances that configuration errors are slowing down the internet, which is why you have to reboot the router. This is because rebooting the router will help fix the configuration errors, promising better connectivity.
3. Check The App
The third solution that you can try is to check the Disney Plus app. This is because if you are using an outdated version of Disney Plus, there will be some streaming errors. You can open the settings or app store to check the availability of an update. If an app update is available, just download it on the device. Once the updated app is installed on the device, we recommend that you reboot the device before streaming, as it helps with the configuration of the settings.
4. Use A Different Browser
In case you are using an internet browser for streaming Disney Plus, you could try using a different internet browser. To illustrate, if you are using Google Chrome, try shifting to Safari, Microsoft Edge, or Firefox. Secondly, you can also try using another device for downloading and streaming Disney Plus. This works because some browsers and devices aren’t supported by Disney Plus, which impacts the streaming experience.
If the issue still persists, call Disney customer support, as they are available 24/7 to help you out!