Comcast Cooperation is a company that provides internet services, cable television, and telephone services to customers in almost 40 states in America. Due to Comcast, more than 8 million people with limited resources and low incomes are provided with inexpensive and top-speed internet services. Comcast mainly aims for providing its best services to the students, so that they can live their dreams and their educational journey becomes a lot easier.
Xfinity is a company that provides cable television, internet services, and telephone services and it is owned by Comcast. Xfinity allows the customers to watch their favorite TV shows with better quality and access the internet with high-speed.
Xfinity Wi-Fi provides public hotspots for customers who have subscribed to Xfinity internet services. A user on higher levels can enjoy unlimited public hotspots once he has signed in from his Xfinity account.
Despite the promises that COMCAST has made to its customers, it sometimes is unable to provide good quality and high-speed internet services. The customers have been facing slow internet problems very often. We will look into some of the reasons why COMCAST is having slow internet problems and then, later on, discuss the solution to overcome these problems.
Comcast Slow Internet: Reasons And Solutions
1) Peak Time
During peak time, there is a lot of load on the internet which results in slow internet. This usually happens between 7 pm and 2 am. The cable networks are not directly connected to the customers’ home and the connection is shared with the neighborhood. Therefore you might experience slow internet sometimes.
2) Unauthorized Users
There are some people who want to use these services without paying for them. Unauthorized users can connect to your internet if your password is not secure. So there might be another person using your internet which may cause slow internet speed. Hence you need to keep a strong password and change it often to ensure your security.
3) Cyber Attacks
The number of cyber-attacks is increasing day by day which may cause disruption in your internet connection. To avoid such things it is better to install antivirus software that will detect any spyware and malware that may be the reason for the slow internet.
4) Impaired Cables
The cables through which the network reaches you are designed in such an order that they protect the connection from any type of intrusion or signal loss. However, there can still be a need for repairing some parts of the cable. There are chances that your data can be lost if your connection passes through the damaged or impaired cables.
5) Inconsistency between Browser and Operating System
Using a certain browser affects your internet quality and speed. The processor and RAM of your device also affect your connection speed. If the browser has slow speed it might lead to the customer thinking that the internet service is slow. While it is actually the inconsistency between the browser and the gadget that is being used that causes slow internet speed.
While streaming videos on the internet and simultaneously uploading and downloading files can affect internet speed. The data packets are constantly being transferred between the server and client on both sides hence if both these tasks are done at the same time it may slow down the internet speed.
7) Wireless Connections
There are more chances of disruption between wireless connections which can result in slow internet.
Solutions For COMCAST Slow Internet
1) Restart the Router
Sometimes minor uncertainties can occur in your network which can be solved by just restarting your router.
2) Restart the Device
If you are facing a slow internet problem then the easiest thing to do is to restart your device. This will make it get rid of any irregularities in your connection.
3) Install anti-virus software
Cyber-attacks or computer viruses can slow down your internet speed therefore it is important to install and run anti-virus software. This software will search for any viruses and then get rid of them.
4) Test Your Internet Speed
It is important to have a speed test for your connection in order to check if you are receiving the correct amount of speed for which you have subscribed. You can run the COMCAST speed test and then record the information.
5) Use Cables Instead of Wireless Connection
Using a wireless connection cannot be much reliable in terms of internet speed hence you should try connecting your device with the router through cables. This will ensure better internet speed without any hindrance.
6) Repair Your Cables
After switching from a wireless connection to cables if your internet is still slow then you might look if your cables are in good condition. If the wires are damaged or there are loose fittings then it might result in slow internet. Hence you should consider repairing your wires and mend any loose fittings.
7) Reset Your Modem
It is also important to switch off your modem for some while and then switch it on. Restarting your modem might solve any minor slow internet problems you are facing.
8) Contact Customer Support Service
If you are unable to find any solution to your problem then COMCAST customer support service is always available to solve your queries.
9) Change Your Router
If you are using an old model router that is not designed to bear the load and speed provided by COMCAST then it may be lead to slow internet. It would be best to buy the latest model router to experience better internet speed and performance.
10) Close Any Other Online Activities
While watching HD online videos and downloading heavy files along with it can slow down the internet speed which results in poor video quality. Hence to avoid this you should not put much load on the internet and do one thing at a time.
We have discussed the problems that can cause slow COMCAST internet. By following the solutions we can easily solve the internet issues and experience fast internet without any disruption.