When it comes down to accessing the unhindered internet connection, one needs to use the right device and CenturyLink PK5001Z router is one of them. With this being said, if you are using the same router and struggling with CenturyLink PK5001Z red internet light issue and connectivity issue, you don’t have to worry. That’s to say because we have added everything that you need to know!
Red Internet Light On CenturyLink PK5001Z – The Meaning
In case the router is displaying the red internet light, it is mainly because the internet signals are not detected by the line. For this purpose, we have added the troubleshooting methods to help you out!
1. Modem Reboot
First of all, you need to reboot the router as well as the modem. For this purpose, you will need to take out the power cords from the modem and router at the same time. This will take around two to five minutes for disconnecting the devices and dissipating the power. Once the modem and router are fully switched off, you need to insert the power cords and wait for a few minutes, so the modem and router can establish the connection.
If reboot didn’t sort out the red light, you need to factory reset the router. For this purpose, you will need to locate the reset button on the router. You will need the sharp pin to press this reset button and will disconnect the devices. In addition, factory reset will delete all the personalized settings. So, once you factory reset the router, you will need to configure the settings again but it will fix the light issues and connectivity.
3. Reboot The Devices
When it comes down to the red internet light on the CenturyLink router, we are pretty sure that you have tried the reboot and reset already. However, we suggest that you reboot the devices as well. For this purpose, it doesn’t matter if you are using the laptop or mobile, you need to restart them as well, along with the router. Once the device has been rebooted, you will be able to fix the internet connectivity issue.
In case you are using the faulty power cables, you won’t be able to get rid of the red internet light; no matter how much you reboot and reset the modem. With this being said, we suggest that you check the continuity of the power cables, and if something is wrong, you will need to replace the cable. In addition, you need to replace the cables even if there are physical damages.
Even more, if the issues lie in the ethernet and internet cables, the internet light may turn red in that case as well. With this being said, you need to check the internet cable and see if something is off with them. once you replace the cables, we are pretty sure the issue will be resolved.
The bottom line is that if the red internet light is not going away, it might be something wrong at the backend. With this being said, you can call customer support and have them sort the issue for you!