Netgear Genie is a powerful platform that is mainly used to give you the ability of monitoring and managing all of your network devices through remote control. Simply put, it is a dashboard where you can manage, repair, and manage your whole network. How it manages to do so is by giving you access to all of the basic information, along with other settings about your router and network.
As a result of this amazing platform, you gain the ability of remotely controlling all of the media connected to the network inside your house. It is being widely used by Netgear customers.
How To Fix Can’t Login To Netgear Genie?
Recently, we have been receiving reports from many frustrated Netgear users. According to them, they aren’t able to login to their Netgear Genie apps. This also results in them not having any access to their router or network.
If you are also someone who can’t login to Netgear Genie, then we have got you covered. Through this article, we will be explaining a list of ways on how you can fix this problem for good. So, without wasting any time further, let’s get started!
- Reinstall Genie Apps/Programs
One of the first things that you can try in order to fix this issue is to simply reinstall all of the Genie programs. Make sure that you completely remove the apps, before attempting to reinstall them.
Alternatively, you can also try clearing out the app’s cache and data files. This won’t remove your programs, but rather the program’s settings. Hence, you will have to go through the app’s settings again.
- Try Logging in Through the Browser
Keep in mind that there are some Netgear routers that do not support features like LPC (Live Parental Control). Anyhow, you should try logging into Netgear Genie through your browser. You are free to use your phone or a desktop.
Once you login to the portal, you are allowed to change whatever settings you’d like.
- Reboot Your Router
Although not a guaranteed fix, but this has potentially fixed many network related issues of users. Hence, that is precisely why we suggest you do the same and try rebooting your router. We recommend keeping the router turned off for a few minutes before you turn it back on.
- Factory Reset the Router
The last thing you can do is to perform a complete factory reset on your router. This is known to particularly fixed the issue for users that have recently done a firmware update. Just keep in mind that doing a factory reset will wipe out all of your information stored in the router.
The Bottom Line
These are the 4 ways on how you can fix can’t login to Netgear Genie. Each step should help you in troubleshooting the error. If somehow, none of them works, then we recommend you try contacting customer support.