AT&T is one of the best telecommunication companies out there, and they have managed to offer an array of services and features to assist the clients. However, the users have to unlock their devices by AT&T, but various users have complained about AT&T unlock request denied. So, if you have the same issue, we are sharing everything you must know about it.
AT&T Unlock Request Denied
To begin with, the users need to understand that AT&T holds the right to deny the unlocking requests, especially if they think that it can abuse their policy or if it’s a part of defrauding campaign against the company. Having said that, if you want to submit a device for unlocking, you need to make sure the following factors;
In the majority of cases, AT&T will deny the unlocking request if the device doesn’t belong to you. Keep in mind that AT&T has an extremely long verification process before they unlock the device. For this reason, you have to make sure that the AT&T device is not reported stolen or lost. In addition, you have to ensure that the device was not involved in fraud. That’s because if the device is encountered with any of these issues, AT&T won’t unlock it.
Secondly, the unlock request will be denied if your device is active on other accounts. To be precise, you must ensure the device is not active on your AT&T account. This is because AT&T only allows you to have one device on an account, which is why you should get the previous account blocked. The third and last point is that the AT&T prepaid device must be active for six months to get the unlock request accepted.
2. Payment Plan
What payment plan you are using to pay for the device can directly influence if AT&T will unlock the device or not. First of all, you must ensure the device is purchased on the term or installment agreement. In addition, you must have a minimum of sixty days of active AT&T services to ensure the company unlocks the device. Moreover, you must have completed the contract the early termination fees should be paid. Last but not least, you need to ensure that the installment agreement was paid off at least one day before the unlock request.
3. Due Payments
When it comes down to getting the device unlocked, your credit score plays an important role. For instance, if you have AT&T service and the device has been denied the unlock request, there are high chances that you have unpaid charges. In fact, there are chances of past due and unpaid charges. To make sure the unlock request is not denied again, you must clear all the bills.
Before you put in your device for unlocking, you need to make sure that you have waited for fourteen days after the early upgrade. On the other hand, if you are using a business account, you must wait for thirty days. Once the upgrade time is cleared, there are high chances that AT&T will accept the unlocking request.