Apple is known to manufacture some of the latest devices out there with better performance, right stability, and efficiency so that users can enjoy the best possible experience that they are looking for.
Apple is manufacturing world’s latest smartphones that are the next-gen smartphones known as iPhones, the tablets for some better utility called iPads and a lot more. Apple has recently jumped into the world of smart TVs as well, and we are seeing a lot of these bigger screens out there in the markewith better resolutions, hardware performance and of course a stable OS to get it all done.
However, Apple TVs also have a pretty closed system and there are not many developer options that you can consider. This leaves you restricted a bit when it comes to the troubleshooting steps while encountering some error.
If you are seeing Error 5 on your Apple TV screen, that means you will not be able to connect it with the Internet anymore and none of the features that require internet for working will be accessible to you on Apple TV. A few things that you will need to check upon, if the Apple TV is showing error 5 on your screen are:
Apple TV Error 5
1) Restart the TV
Sometimes the networking module on your Apple TV can stop working due to some sort of bug or error on it. However, it is not something that you need to be worried about as it can be fixed up pretty easily.
You just have to make sure that you are restarting the Apple TV once properly and then try to connect it with the network again. That will help you out in ensuring that you can clear out all such bugs and errors that might be causing you to face this problem.
After restarting your Apple TV, you will need to manually connect it with the Wi-Fi that you were using earlier once and it should connect without causing you any further errors at all.
2) Restart Router
There might also be some problems on the router side, and that is why you need to ensure that you are not fixing your TV only, but the router as well. So, you will need to run out a power cycle on your router for it to be working perfectly.
It is not that hard to manage and all you will need to do is taking out all the cables that are connected with your router and then letting the router rest for a minute or two. Afterwards, you will be able to ensure that it is working without any sort of problems at all and you will be able to get rid of the Error 5 you were getting on your Apple TV.
3) Reset Router
There might also be some settings on your router that might be causing you to have all these problems and you are unable to figure them out. The best course of action here is to ensure that you are resetting the router as well once to its default settings.
This will clear out all the problems that might be the reason behind these troubles you are facing and afterwards, you can simply configure your router once again and connect it with your Apple TV for it to be connected and working perfectly without causing you any more troubles at all.
4) Contact Support
If none of the above solutions have worked out for you so far, that would mean there is something wrong that you are unable to diagnose and it needs to be fixed. It might be something software or hardware, that could have been the problem behind you seeing that Error 5 on your screen.
So, you will have to ensure that you are contacting Apple Support in order to get the right assistance. They will be able to diagnose the error code you are getting thoroughly and make sure to figure out the problem that is causing all these difficulties for you.
Moreover, you will also be getting the assistance in right and proactive manner so that you can get all these issues sorted out quickly and you don’t have to miss out on your Apple TV experience for long.