Verizon Fios is a fast and reliable Internet, home phone, and television service that is available in different packages. From signing up to installation, it is quite a hassle-free experience for most of the users. Also, the Verizon Fios box that is responsible for the uninterrupted availability of service is a reliable and easy to use device that has enjoyed great reviews from Verizon Fios customers.
However, sometimes the users may face issues due to various reasons. One of the issues that have been faced by a few users is suddenly seeing the replace battery light on their Verizon Fios Box. If you are seeing this light continuously appearing on the box and you are unable to use the internet, here are a few things that you can try to troubleshoot the issue.
Verizon Fios Box Replace Battery Light Issue
1) The battery inside the Verizon Fios Box is there to provide power only for the Verizon voice service, including Emergency 911 dialing, depending upon the specific device. So if you have a Verizon Fios box and you have not put batteries into it then although the replace battery light will be on, you will still be able to use the services except for the voice service.
Therefore, if you do not have a use for the voice service, then you can just ignore the replace battery light and continue using the Verizon battery light.
2) Sometimes, it happens that the users first note the replace battery light only when they pay attention to the box after facing an issue with their Internet service. In most of such scenarios, the users think of it as a battery-related issue. However, that is not the case as the replace battery light has no link to any service other than voice. If you are facing an interruption of the Internet and you are confused about it, the first thing that you should do is to reset the device.
Unplug the device, and then wait for a few minutes. After that plug, it back in and reset it. Resetting the device solves most of the connectivity issues for the users. Check to see if the problem is resolved. Just in case you can connect back to the Internet, you will notice that the replace battery light will still be on. This shows that it has nothing to do with the Internet. You can just ignore this light and continue using the services.
3) Just in case the Replace Battery Light is bothering you or if you want to have the voice services as well, then you will need to put the battery inside the device, you can easily do it by putting the batteries inside the slot located on the back of the device.
Make sure you unplug the device before you go about inserting the batteries. Once you have inserted the batteries, plug the device back on and you will see the light will no longer be there. Also, now you will be able to avail the voice services as well.