TP-LINK is one of the best choices for people who want network devices. Similarly, they have launched smart switches, which is an affordable network solution for small-scale and medium-scale businesses. The switch is designed with L2 features and offers a smart networking solution and easy setup. However, various users have been complaining about the TP-LINK switch not connecting to the internet, and honestly, it can be pretty frustrating. So, let’s see what the solutions are!
TP-LINK Switch Not Connecting To The Internet
First of all, you need to check if the TP-LINK server is down or not. This is because the server outage will interfere with the functionality of the switch, and users won’t be able to connect to the internet. For this reason, you must call TP-LINK at their official customer support number to ensure there are no compromises on the internet connectivity – if the server is down, you should wait for a bit to ensure the company resolves the problem.
If there is no problem with the server, there are chances that the internet connectivity is impacted because the switch and router are too far away from each other. So, it’s evident that you need to place your router and TP-LINK server closer to each other to enhance the internet connection’s speed and performance. This solution works because putting them closer together will remove the hindrances caused by the objects, which leads to a better-performing internet.
3. Network Status
If the router and switch are already connected close to each other, the next step is to check the network status. For this purpose, you have to check other devices, such as tablets, laptops, and phones, and see if they can connect to the internet. If these devices aren’t able to connect to the internet either, you have to call your internet service provider to optimize the internet connection and increase its speed. Moreover, the internet service provider will be able to provide troubleshooting steps to resolve the problem.
Another solution is to reboot the TP-LINK switch because there could be minor software configuration issues in the switch, which could lead to internet connectivity errors. So, disconnect the TP-LINK switch from the electrical source and wait for a few minutes. After a few minutes, reconnect your switch to the electrical source/outlet and try to connect it with the internet.
We are sure that a reboot will fix the minor problem and restore the internet connectivity. In addition to rebooting the switch, you have to reboot the modem and router as well. This is because rebooting these internet devices will help fix the software-related errors that positively influence the internet connection. When the router and modem switch on, it might take a few minutes to fully restore the functionality.
5. Wireless Security
Modern users are extremely careful about wireless security, but they don’t pay attention to compatibility, which restricts internet connections. So, if you have to use the wireless security standards, always use WPA or WERP keys to secure the data and connection. Once the wireless security is updated, there are high chances that the internet connection will be optimized.