T-Mobile is one of the biggest and strongest cellphone carriers in not only US, but for the most parts of the world and is simply the best thing that you can get.
Not only they are highly affordable, but they also get you the right edge of networking with better signal strength, broader coverage on their network and a lot more that you get to enjoy.
T-Mobile got some of the best and strongest servers as well that ensure you to have the best possible experience with the cellphone services that you require.
However, there might be some specific needs with their services such as having better coverage and a bit more signal strength and T-Mobile Personal CellSpot is the perfect thing to achieve that. It is basically a mini cell tower that you can get installed in your home or some small office and it will connect through your high-speed internet to the T-Mobile Servers.
It will create the cellphone carrier signals that you can get on your phone. A personal CellSpot from T-Mobile would be the best thing for basements or remote places, even in those places when you have multiple phones around, that helps you out perfectly. Although, if it is not working, that might get a bit problematic, and here is how you can troubleshoot it.
T-Mobile Personal CellSpot Not Working
The first thing that you should be trying out is to make sure that you are restarting the T-Mobile CellSpot once. There can be some issue with the reception, or you might be facing the problem due to some other reason such as some minor bug or error on the CellSpot and you can easily fix that up by ensuring a restart.
To restart your T-Mobile CellSpot, you will need to unplug the power cord from your CellSpot and let it sit there for at least 5-10 seconds. After that, you just have to make sure that you are pressing the power button and it will simply restart the T-Mobile CellSpot for you. After that, you will certainly be getting the right signals and it will work again without causing you any sort of problems at all.
2) Reset CellSpot
Another thing that you will need to try out is resetting the CellSpot. There might be something on the configuration, or the firmware update that might be causing you to face all these sorts of problems so you will have to ensure that you are fixing them up for good. That is why, a reset is the best thing for you to try out in these instances.
To reset the CellSpot, you get a reset button just beside the power cord and you will need to press and hold the reset button for 30 seconds and wait for all the lights on the CellSpot to blink. After that you can just leave the button and the T-Mobile CellSpot will be resetting on its own.
Not only the CellSpot will reset, but it will also update the firmware so you don’t have to face any problems like that. The update and reset might take a while and you need to be patient there to get it done and it is going to fix most of the issues and problems that you might be having with your T-Mobile CellSpot.
3) Check the Internet
Since we know that T-Mobile CellSpot needs an internet connection to work with, you will need to make sure that you are checking on the internet and it should be up and running without any problems on it. If the internet is not working fine, you need to troubleshoot that first and that will sort your problem for good. However, if the internet is working out fine then you will need to contact the support department.
4) Contact Support
Lastly, there might be some issue with your account, or you might be getting some other problem with the hardware that you will need to have fixed. That is why, you will need to make sure that you are contacting support and share your problem with them so they will be able to come up with an effective solution that is going to help you out perfectly and you will not have to deal with any issues with your T-Mobile Cellspot again.