Spectrum routers are considered the best routers that you can get out there for regular day-to-day usage. They have pretty decent performance and you can enjoy a better experience on such routers that are provided by Spectrum as they are optimized perfectly to go with their internet services. One of the best features that you are going to get on these routers is the error log. This error log will help you diagnose any sort of issues that you might have to face with these routers and how you can fix them efficiently.
Spectrum TLV-11 – Illegal Set Operation Failed
This error is not one of the common ones, but you are going to see it on the error log if you are facing internet disconnection errors. The error will cause you to have internet loss on random occasions throughout the day. You will need to restart the router to have it fixed but that is not the right solution.
1) Restarting
The first step to troubleshoot this issue is you need to restart your router. Your issue will be fixed most of the time and you will be able to use your internet connection without having any problems at all. However, if you have tried rebooting already and the internet disconnects again on multiple instances, you will need to access the error log, and if you find this error there, here are a few things that you will need to do.
2) Understand the Reason
While techs will want you to believe a number of things like it are the problem with your hardware, such as router and stuff, that is all not true. This error log is specifically caused when your cables are damaged or there is some sort of connection issue with your main wire. This is totally Spectrum’s responsibility and it might take you a few calls to get them to fix this issue but it will be worth in the end.
There can be some damage on your cable that can cause your connection to have some interference from other cables and that will cause a data spike. There can be noise or other signals as well and such packets will not be recognized by your router and it will eventually shut your internet connection down.
There are also chances that your cable might be loose on the port or the connectors might be corroded and they can also cause you to have this issue. No matter how hard you try, there is no way for you to fix this sort of error on your own. If you are seeing this error message on your activity log, better take a screenshot and send it to the Spectrum tech support guys. They will be diagnosing your connection properly and fix it for you. You might need whole cable replacement from the main connection or some other fix that is best done by Spectrum itself. Since this is an issue at Spectrum end, you might also be able to get some credit for the time you had an internet outage.