Well, we have all heard about ROKU and how good that is for any sort of infotainment experience that you want to have. Their smart TVs and streaming devices are simply just the perfect things for you to have in your home as they will enhance your TV experience exponentially.
If you are a Spectrum Subscriber and have a ROKU TV as well, things will start getting even better for you. There is a dedicated app available in the ROKU store that you can download for Streaming all the Spectrum on-demand video content, those channels that you might love on the Spectrum TV. The app simply allows you to login with your Spectrum credentials and you will be able to use all the cool features that you want to. But, if it stops working out of nowhere, you need to get it fixed, and here are a few things that you can try to fix the issue for you at home.
Spectrum App Not Working On Roku
1) Set it up again
Well, the first thing you need to do if your Spectrum App does not work is to set it up again. To start the process, you will need to remove the Spectrum Channel from the ROKU homepage, and then you will be able to set it up again. This is going to solve the problem for you most of the time and you will not have issues with the app for long.
However, if it does not work again, you might need to logout of the application and then you are going to login again. So, just go to account settings on your Spectrum web login portal and remove the ROKU device from there. Once you have done that, you can login to your Spectrum application again on ROKU using your credentials and it will start working for you in no time at all.
2) Check your subscription
You might also need to check on your Spectrum Subscription if you are unable to make it work on ROKU. While the chances are really thin, but you might have not an active Spectrum Subscription or their service might be down to any maintenance, outage, or any other reasons. So, checking on your subscription will ensure that you are good on that part and you can move forward towards checking some other things that might be messing up the experience for you.
3) Re-install the application
You will need to re-install the application, on the whole, to make it work for you. This will essentially mean removing the application and installing it from the ROKU store. This is going to help you in two ways. The first thing will be that your app will be re-installed, you will be logging in again and any errors or bugs that might have been developed over time.
This will also be updating the application version and you will have the latest version installed on your ROKU device that will mean you don’t have to worry about anything there and it should be perfectly working after that.
4) Reset the ROKU
Well, you might need to work on your ROKU once you have tried all the steps above and that can be some time-taking task. You will need to reset your ROKU device and this will wipe out any of the issues that might have developed. Be mindful that it will also wipe out all the data and settings that you might have on your ROKU TV or Streaming device and that would be the last thing for you to try and only in the case that nothing else has worked out for you.
You can also try the ROKU firmware update before attempting a reset and that might take some time to complete. Let the update finish downloading and that will solve out the issues you are having on your ROKU TV with the Spectrum app.
5) Contact Support
You will need to contact the support department if you have tried all of the steps above and it is still not working out for you. This way, you will be able to have the right assistance and the support department will be able to diagnose the problem more effectively for you and it will sort out the problem for you.