We all love to stream 4K and Blu-Ray content, but they need special devices. However, these devices can be pretty expensive, but Redbox is the right solution for you. This is because Redbox offers 4K UHD, DVD, and Blu-Ray rentals and has become a huge hit among users.
On the other hand, they are struggling with Redbox error code 617, and we are sharing the possible solutions with you!
Redbox Error Code 617
For the most part, the error code 617 with Redbox occurs when users try to change the password to the password that they’ve already used in the past. According to Redbox policy, the user accounts cannot use the same passwords twice.
For fixing this issue, you need to open the password change page again and use a new password (the one that you haven’t used previously). Using a unique and new password should fix the issue, but if it doesn’t, you can follow the below-mentioned solutions!
In case changing the password doesn’t work, we suggest that you check out the DVDs. This is because if there are smudges and fingerprints on the disc, you clean it up. For cleaning the disc, you need to use a soft cloth and wipe it from the central areas to the outwards direction. Some people also use mild detergent and water for cleaning the disc.
On the other hand, you need to stay far away from acidic cleaners, abrasives, and solvents. In some cases, the error code can also occur when the DVD is damaged, and for that, you have to call 1-866-733-2693 to report the problems.
3) DVD Player
If there are no problems and damages to the DVDs, you have to check out the DVD player. This is because there are chances of hardware issues with the DVD player. However, before you start checking the hardware, we suggest that you check the DVD drive and make sure that it’s updated. If there are driver updates available, download and install them.
4) Copying Issues
If the error code 617 is occurring on Redbox and the content won’t stream, you need to look for the anti-copying programs. This is because if the DVD player is configured with the anti-copying programs, it will result in reading issues. So, we suggest that you call Redbox customer support and ask them to have a look at your configuration settings.
In case you are using the Redbox services and devices with Windows devices, keep in mind that you will need specific codecs to work properly. We suggest that you install Media Codec Pack or 5KPlayer to streamline the functionality. In addition to this, make sure that the region code is the same for Redbox DVD and DVD player.
6) Wi-Fi Connection
If you have tried everything but the error code 617 is still appearing while using Redbox, you need to ensure that you are using a high-speed internet connection. For this purpose, you could reboot the router or modem to improve the signal strength. As a result, the connection with Redbox will be improved, and the error code might be fixed!