3 Solutions For PureVPN “Unable to Connect to Remote Server”

purevpn unable to connect to remote server
purevpn unable to connect to remote server

PureVPN is one of the most famous VPN services that people all around the world use. This comes with tons of features that ensure its users can have a comfortable experience with it. If you are unfamiliar with what a VPN does then you should note that this helps in securing your connection. Keep in mind that your latency is affected depending on how far the virtual network is. With that being said, there are also some issues that people have been running into with this program. One common complaint is that PureVPN is unable to connect to a remote server. If you are getting the same problem, then going through this article should help you in getting rid of it.

PureVPN Unable to Connect to Remote Server

1. Check If PureVPN Service Is Running

If you notice that your PureVPN client is unable to connect to a remote server then there is a high chance that something is wrong with the application. Considering this, one of the most common issues is that the PureVPN service might be deactivated by your firewall service.

You can simply confirm this by opening your task manager and then selecting the “services” tab on it. Browse through this list to find “PureVPNService” and click on it. You should be able to see if this is running or if the service has been disabled. If it was switched off, then you can simply start it back up by clicking the “start” button on the bottom right of the task manager.

2. Re-Configuring Your Network

If you are still getting the same issue as before then your configurations might be running into an error. In case this happens, then the user has to re-configure these from scratch. Start by removing your current network by opening up the control panel on your system.

You can now go back to the networks tab and start creating a new one. Go through the setup wizard carefully and use your PureVPN credentials to ensure there are no problems. If you have done this before then you should easily be able to create a new network. However, if you are running into problems then you can contact the live support chat for this program to help you out.

3. Disabling Firewall Services

If you are someone who uses a firewall or antivirus program on top of PureVPN then this might be interrupting your connection. Considering this, you should disable your current firewall service so that the VPN can work without any issues.

Keep in mind that PureVPN itself secures your connection so there is no need to use another firewall program. However, if you are still worried then you can access the settings of your antivirus and set up an exception for PureVPN. This will allow the program to bypass your firewall when active.

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