NETGEAR has recently been the subject of product issues and user dissatisfaction as a result of recent releases and software updates. Most users have posted various concerns about their devices on the internet, with NETGEAR Nighthawk 5GHz dropping being one of the most frequently mentioned.
According to sources, the 5GHz disconnection issue has gotten worse since the new firmware releases, so in this article, we will discuss how to deal with it and get your router back up and running.
NETGEAR Nighthawk 5GHz Dropping:
1. Reinstall The Firmware:
You may have noticed that, regardless of the nature of the problem, a firmware update is always a viable solution to many router-related problems. That being said, if you have the most recent firmware version on your router, try reinstalling it from the NETGEAR website. It’s possible that your firmware is corrupted or broken, causing you to lose connection at 5GHz even though the 2.4GHz band works fine. Reinstallation will overwrite your previous firmware and resolve any issues that existed with it.
2. Downgrade Your Firmware:
If the first step works for you, you don’t need to do this one. If no other solution appears to resolve your issue, downgrading, also known as reverting your firmware to its previous version, can be a good solution. Your router’s settings may be incompatible with or unsupported by your new firmware. As a result, reverting to the previous version may resolve connection issues with your 5GHz frequency band
You can go to the NETGEAR website and type in your NETGEAR Nighthawk model. Select your previous firmware and manually load it into your router.
3. Factory Reset Your Router:
A factory reset will work in either case; if you have reinstalled or downsized firmware, you can perform a reset even after performing either of the firmware solutions. A factory reset does not affect your firmware or software; it simply deletes all of your previously configured settings. You will have to reconfigure all of your settings, which is useful if you want to change them in case you get better network recommendations.
To perform a factory reset, make sure that your router is turned on. Locate the reset button at the back of the router and use a paperclip or a similar object to press down the button. Hold it for about 5-10 seconds and then release. Turn off your router and power it on after 30 seconds. Your router has been reset.
4. Reconnect All Your Devices:
Another way to solve the 5GHz connection issue is to disconnect all the devices from the frequency band and reboot the router. Make sure that the devices that you are trying to connect are in the range of the router so the connection doesn’t fall due to weak signals. Moreover, reconnect your devices by entering the SSIDs again and checking if the connection is established. If not, contact NETGEAR support for further assistance.