MetroPCS is a popular project launched by T-Mobile to bring in amazing service plans that customers can avail of. These services include affordable data programs that are charged every month. However, certain users have reported facing a particular issue with the MetroPCS app. These users mentioned how whenever they tried to access the app, they got an error stating that the device unlocks the server and is not responding on their MetroPCS. This is why today; we will be focusing on telling you exactly how you can resolve the problem with ease.
MetroPCS Device Unlock Server Not Responding
1. Check for Updates
One of the first things that you can do which can potentially help resolve the problem is to check for any updates. It could be that you are currently using an outdated version of the app. If that is the case, then you are bound to run into various problems.
To fix this, all you will have to do is to check for updates using the app store through which you initially installed the application. After installing the updates, try restarting your phone and checking if that had any effect.
2. Clearing App Cache
Another thing that might be able to help in your case is to clear out the app’s data and cache files. Over time, applications are known to build cache data which can cause all sorts of issues during the program’s execution.
Luckily, these issues are resolved by simply removing the built-up cache. To remove them, you will have to access your phone’s settings. Here, try finding the MetroPCS app under your phone’s application settings. There should be two options that will state to remove both your app’s data and cache files.
3. Working Internet
If it is also possible that the reason, why you are having trouble opening the application could be because of a faulty internet connection. To be more precise, it could be that your internet is not working like it’s supposed to.
To confirm whether that might be the case or not, try running a couple of internet speed tests. In case you do notice any kind of problem with your internet, be sure to contact your ISP.
4. Service Might Be Down
The last reason that could cause your server to not respond could be that the whole service might be down. This usually happens when there is some maintenance going on. In these cases, all you can do is wait for the service to come back online.
The Bottom Line:
Does the MetroPCS device unlock but the server is not responding? While this is a pretty common issue faced by users who previously ran the application, the issue can be fixed quite easily. Above, you should be able to find all the instructions needed to resolve the problem for good.