Apple TVs are preferred by everyone who wants on-demand and 4K video streaming. The users can even use Apple TV on their Smart TVs. However, the availability of high-quality content makes it a promising choice.
On the contrary, some Apple TV subscribers are complaining about the HDCP error Apple TV. In case you are in the same boat, we are sharing the solutions with you!
HDCP Error Apple TV
To begin with, HDCP is the built-in function of various devices, such as video streaming hardware, TV receivers, and cable boxes. So, if you are receiving the HDCP error, it might be because you have plugged in the HDCP standard devices.
However, if all the connections are fine and you are still receiving the HDCP error, follow the solutions mentioned below;
1) HDMI Cable
If you are using your Apple TV subscription with some device that’s using the HDMI cable, the cable might be broken and will result in errors. For this reason, you need to inspect the HDMI cables and make sure there are no external damages. This is because the physical damages can hurt the internal connections and result in errors.
In addition to checking the exterior side of the HDMI cables, you have to use the multimeter for checking the internal continuity of the HDMI cables. That being said, it doesn’t matter if there are internal issues or external issues; you have to change the HDMI cables and try using Apple TV again. Secondly, we suggest that you check the HDMI switch and replace it if it’s fused.
On the contrary, before you change the HDMI cables, we suggest that you take it out and plug it back into the ports. Also, ensure that HDMI cables are tightly connected to the ports.
2) Reboot The Apple TV & Receiver
Rebooting the associated receiver is suitable for people who want to fix the HDCP error with Apple TV. For this purpose, you need to switch off the Apple TV and receiver and unplug it from the power source. Once the receiver is powered off and unplugged, wait for a few minutes and plug in the receiver again. In addition, make sure that you’ve selected the correct HDMI input that’s matching the HDMI port.
Secondly, you could try connecting Apple TV to the TV and skip the receiver when possible. However, when the Apple TV is connected, open the settings, move to the audio and video tab, and click on adjust the HDMI settings. As a result, the HDCP error will be fixed. On the contrary, if the HDCP error is not fixed, you can follow the next solution.
3) Factory Reset
The factory reset is the right solution for people who want to fix the HDCP errors and don’t mind deleting the settings. For factory reset, open the settings, move to the system, and scroll down to the reset option. Now, choose the reset option, and the device will be reset even if you don’t have an internet connection. In addition, it will install the software updates if the device is connected to the internet.
4) Restoring Apple TV With iTunes
First of all, when you want to restore the Apple TV, you need to ensure that the TV or computer has the latest iTunes downloaded in the system. In addition, you will need the USB-C cable and make sure that a strong internet connection is available. Now that you have the cable and internet connection available, follow the instructions below;
- First of all, unplug the power cord and HDMI cord from the device and open iTunes on the computer
- The second step is to plug the USB-C cable on the TV’s back and insert other end to the USB port of your computer
- Now, open iTunes on the computer and check the summary page
- From the summary page, press on “restore Apple TV” and complete the restoration
- Once the Apple TV is completely restored, unplug the power cord and USB-C cables
- Then, reconnect the power cord and HDMI cable to the Apple TV
The Bottom Line
Truth be told, the solutions from this article should be enough to fix the HDCP error. However, if you are still facing this error with Apple TV, you have to call Apple customer support for further assistance.