Cox is not only one of the best Internet, Cable TV and telephone service providers but there is a lot more to it.
Cox also allows you to have an email address securely supported by the Cox servers that you can not only use to manage all the emails and subscriptions from Cox, but you can also use that email address for all the other sorts of correspondence as well.
If your emails have disappeared recently, here are a few things that you need to check upon.
Cox Emails Disappeared
1) Client Server
Cox doesn’t have an application of their own as other email services provider. That is why you will have to ensure that you are getting the right client to communicate with the Cox email server. Not only that, but you will also need to ensure that you have set it up correctly so the emails can be stored.
To make that sure, you can use any client application such as Google or Outlook or you can use the web interface to login the mail. If you are using some client application to send and fetch the mails for you, you will have to set the serves right.
You will need to check on the email server settings and set it to IMAP or POP. This will most of the times solve the problem for you and you will not have to deal with any sorts of troubles with your Cox emails disappearing again.
Another thing that you can possibly try is to relog the Cox email account. There are some chances that you might be facing the problem due to some temporary error or bug and you have all the emails stored with the Cox servers that are unable to be fetched by your account. This is not a big deal and these sorts of errors occur all the time.
All you have to do in order to fix this problem is to logout of your Cox email account and then log back in using the accurate credentials for your email account. A relog should optimally be helping you with getting rid of the problem and you will not have to deal with such issues or problems afterwards.
3) Contact Support
Lucky enough for you that Cox has an excellent support department that is offering a wide range of services so you don’t have to worry about a thing and you can just call upon them to help you. Their support department has friendly and enthusiastic employees that can help you out of any tight corners that you might find yourself stuck with.
If you are having such problems with your emails more often, you should simply call upon the Cox support department and state your problem. They are definitely going to look into the problem for you and make sure that they come up with a viable solution that will be helping you through it. Cox is going to help you out optimally and you will not have to deal with vanishing emails again.